「We paid in advance through Expedia for the 1 King Bed Suite with Sofa Bed for me, my wife, and my son. My wife just recently had shoulder surgery and we paid in full in advance for the King suite because we needed the extra room.
Unfortunately, we were not given the suite we paid for but a cheaper 2 Queen room. I went to the front desk and was treated rudely by the staff and told that we had reserved 2 Queen room and not the suite. I showed him our confirmation for the suite but he refused to...
「We checked in at 8:30 p.m. When we got close to our room, the cleaning carts were in the way. We moved them. At 9:25, the sweeper started next door. We retired early and were in bed. Loud! The shuttle service is super. Asked for a invoice and could not get one. Would use this again because of the location.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
