4/10 不太好
Holly
情侶出遊
2025 年 12 月 15 日
喜歡：整潔度和住宿環境和硬體
We just stayed at the hotel Indigo for 4 nights for our son’ graduation. The location has been perfect however the rest of our experience was marginal. Our room was clean on arrival however, our room was only cleaned 1 time over the last 3 days. This is very disappointing. When my husband called and complained she just said sorry no offer of fresh towels or asking if we needed anything replaced just sorry no housekeeping staff is here. This is not a cheap hotel and I would expect better service. So twice we had damp towels, full trash cans no kleenex, and no coffee. We did not complain the first time figuring it was just a mistake and it wouldn’t happen again. The second day it was cleaned but the third day it was again skipped. The lighting was also very poor in the room making it hard to do things at night. Another issue was the bathroom was very cold even with the heat on in the room. So my suggestion is pick one of the many other hotels close to Mayo.
Holly
於 2025 年 12 月住了 4 晚