「The room that we booked wasn't available due to a housekeeping failure. We were assigned a comparable room, which was initially O.K. but the room felt damp and the artificially "freshened" room was off putting. We were assigned a third room and it was "slightly" better. We found that "stick-on" air fresheners were stuck to the aircon unit. With a rather constant airflow over them the scent was rather overwhelming. Upon entering the hotel there was some old guy sitting in the parking lot in a...
「Staying at the Alexander Mansion felt like stepping back in time to an era of elegance and warmth. Every piece of furniture and every lamp tells a story—but what truly made this stay unforgettable was the hospitality of the 80-something host, a former chef, who graciously prepared a beautiful and heartfelt breakfast ceremony for us.
His kindness and attention to detail gave our journey a sense of home and heartfelt care. Thank you for not only providing a charming place to stay, but for making...
「The staff at the hotel are incredibly kind and helpful. However, there were some challenges with execution.
I requested new bedding and was assured housekeeping would stop by during the day while I was out. They did not and when I raised the concern to the front desk attendant they retrieved my bedding.
The on-site hotel restaurant forgot to put in our breakfast order with the chef and we waiting a long time for our pancakes that were sadly undercooked. I let the team know of our...
「There was a mouse in the hotel restaurant, the room was so hot and humid that we had to keep the room at 60 degrees and that didn’t help, rotten hard boiled eggs at breakfast, curdled oat milk at breakfast. Was offered a partial reimbursement but because I booked with Expedia I didn’t qualify. Was offered Choice Hotel points for a one night stay that I never got!」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
