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"staff was good"

"Pool was not heated and loungers were dirty. Rooms were not clean and had a musty smell. Will not be back!"

"They watched our luggage and allowed us to use the facility because we were early checking in as we had just gotten off a cruise. The pool and beach area are nice and the restaurant on site had great food! It was very nice and we plan on returning! "

"Great staff!"

"Exceptional customer service. The staff was very pleasant and accommodating. They really went above and beyond. My room was clean and had a beautiful view. I would definitely stay there again. "

"Rooms clean"

"I’ve stayed here multiple times. This place is always clean and the staff is always accommodating. The only issue I have ever had is with the pay for parking. My room key wouldn’t let me out the gate and I had to call for help which was resolved quickly. "

"So many issues with our room, most importantly the main door that wouldn't lock and would allow anyone to walk in without a key. Room in general and mattress were very dirty, lights didn't work, etc. Staff seemed to not be very motivated to get the items remedied. Hilton Honors text concierge was pretty unresponsive for most of the stay. Wife was very disappointed and stated we won't be staying at Hilton DoubleTree properties in the future."