Find Hotels with Hot Tubs in Saint Joseph, MI

"The couch was stained. There were no curtains just a sheer fabric over the windows and there was a glaring bright light shining into the room. The shower was pathetic. No water pressure. "

"This was our 4th time there. They continue to upgrade and change with the times. Great POOL, BAR, LOCATION!"

"Breakfast was descent clean and quiet rooms"

"The front desk staff member was amazing and provided excellent customer service! I believe her name was Karla. I truly appreciate your hospitality and professionalism—you definitely have a great employee!"

"Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now said I can not have a refund because policy is to cancel through Expedia. I would have been happy to do that at the time had the worker told me that was the process and not assured me she would take care of it. I will share my experience with everyone I know because I know the manager (who I called many times and left a message) had the ability to make this right and take the opportunity to address the worker and train them so this did not happen to another customer. "

"Great location. Awsome view on the 3 floor facing lake michigan . "