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Reviews of Drury Inn & Suites Phoenix Chandler Fashion Center

3 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1005 out of 1189 reviews" "
Rating 8 - Good. 134 out of 1189 reviews" "
Rating 6 - Okay. 30 out of 1189 reviews" "
Rating 4 - Poor. 9 out of 1189 reviews" "
Rating 2 - Terrible. 11 out of 1189 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come on. Businesses almost every week and the locations and properties are all great
Stayed 1 night in Apr 2024

10/10 Excellent

Shalako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This property was so clean - it sold me immey
Stayed 2 nights in Apr 2024

8/10 Good

Phung

Traveled with family
Liked: Cleanliness, property conditions & facilities
The complementary breakfast and snacks
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great free brekfast abd gaoky hour food ad drinks broom was great nice and ckean and comfortable. Service was friendly and very good. Definitely a place i will stay again
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great experience and will definitely come back again. The staff were all very friendly and the breakfast was great. The added bonus of dinner and drinks include was awesome. The only issue we had was the pool. It was green and you couldn’t see the bottom. My kids were disappointed as we didn’t let them go in. We saw them trying to balance it with chemicals but it was not looking good.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!! Great breakfast!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge, San Diego

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the Drury whenever I can. It is clean, and the staff is friendly. Apart from that, the value you receive by not having to leave the hotel for breakfast, and the afternoon kickback is the best with the complementary drinks.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, room was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 4 nights in Apr 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Tasty hot breakfast. Hotel was clean and front desk always friendly and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Jiezyl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is accessible to shopping centers and other nearby attractions. We like the "happy hour" where snacks are being served from 5:30pm to 7pm.
Stayed 1 night in Apr 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Apr 2024

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
easy access
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Traveled with partner
This hotel is just right. We found it to be sparkling clean and beautifully maintained. We so appreciated the amenities one usually doesn’t get in a facility in this price range, especially the 24/7 coffee and extensive hot breakfast offering. We were pleasantly surprised and impressed.
Stayed 1 night in Apr 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was simply wonderful! Meals were just right, staff was super friendly. Everything was convenient, clean and right about Drury inn
Stayed 4 nights in Apr 2024

10/10 Excellent

Eric Van

Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Apr 2024

6/10 Okay

Terri

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
No housekeeping offered for a four night stay. I asked for towels and trash to be removed and 4 hours latter no towels. I had to walk to the front desk and ask carrying up towels toilet paper and Kleenex. Not the service I was expecting on vacation.
Stayed 4 nights in Apr 2024

10/10 Excellent

eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, evening hors d'oeuvres and nightly drinks. My only complaint was that breakfast was exactly the same every day.
Stayed 4 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The dinning experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathleen, Mandeville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drury Inn in Chandler, AZ was the cleanest hotel I’ve ever stayed in in my 72 years!!! I’m talking immaculate. The amenities were wonderful and entire staff was friendly and very professional. Enjoyed our stay immensely. Thank you Drury Inn 💕💕💕
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the hotel was clean and the food in the resturant was good!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Wooster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excllent stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Vonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some special needs and the staff went above and beyond to accommodate. The happy hour was a nice surprise too!
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed, plus they feed you breakfast and dinner! Pool with plenty of loungers and hot tub. Staff was very nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was our first time staying at a Drury Inn. We were very happy with all the amenities they have. Free snacks, drinks and breakfast were all outstanding. The staff were friendly and very helpful. The parking was great, the pool and hot tub were clean and perfect. 5 stars in our opinion, we will stay here every time we are in town!
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit skeptical but decided to give it a try and we were not disappointed at all! Very clean, staff was amazing and super friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. Property was kept cleaned and it felt safe.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was other guests knocking on our door... otherwise I would visit again
Stayed 2 nights in Mar 2024

10/10 Excellent

Annette

Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. One employee in the bar, Nancy, was super friendly, always smiling. She brought a special little treat to our table on my wife’s birthday.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent daily breakfast and happy hour. Consistently pleasant & helpful service. We’ll definitely look for other Drury Inns when we travel again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - safe & clean
Stayed 3 nights in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except the pillows were very uncomfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to 101 and 202 loops. Great mall within 5 minutes. Excellent sidewalks and safe road crossings for even 5 mile runs around this safe and clean area. Property is clean, pool is heated, hot tub is nice. Buffet style breakfast and the Drury kick back at night are both great amenities. Has washer/dryer, the exercise room has dumbbells, exercise bike, treadmills and ellipticals. Coffee all day. Room was clean, quiet, plethora of outlets for our modern devices, and has the pump-type shower gel, shampoo, conditioner in the shower/tub.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Last November I forgot my pillow in the room. The next day I called and was told they will keep it in lost and found until I return. After 4 months they still had it. Great service!
Stayed 2 nights in Mar 2024

6/10 Okay

Paul

Food
Stayed 4 nights in Mar 2024

10/10 Excellent

Camryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family have stayed here the past few times we’ve visiting the area. We love the amenities and the location.
Stayed 3 nights in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and the new bar
Stayed 3 nights in Feb 2024

8/10 Good

MAUREEN

Stayed 4 nights in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, clean and bright. Great included supper, drinks and breakfast!
Stayed 2 nights in Mar 2024