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"One of the best hotels I've stayed at i liked everything about it"

"Parking was good. The grab-n-go type breakfast was average. Counters were clean and well-stocked. The poor rating for cleanliness was due to a very sticky bathroom floor. It was also filthy when we decided to wash it with a washcloth because we didn’t want to walk on it in bare feet. As well, the room spray when we first arrived was incredibly strong. We opened the window fully to try and air it out, left for a couple hours, and came back to find it was just as strong. My wife got a bad headache from it. When we complained to the front desk, they offered a different, “neutral” spray to use, which we declined. We asked about changing to a different room and was told because we had “used” the room, that was not an option. (Only the bathroom was used.) We were told that because we paid for the room through Expedia that they could not offer a refund, which we never even asked for. This was reiterated twice, and we told them we weren’t asking for that. Needless to say, the window was open all night even though it was a cold night. The bed was a queen on a bed frame with wheels that the “brake” was not set in the on position. No headboard. Mattress was soft. The towels were fluffy and clean. Shower had nice hot water. There was a small microwave and fridge which were okay. We would not return to this hotel. "

"Clean rooms! Staff was great!"

"The nighttime staff were very helpful and friendly. The room was extremely clean and nice. My boyfriend and I enjoyed the pool and hot tub after a very long day. Breakfast was great and I really liked the variety of muffins and yogurt. My boyfriend was a big fan of the waffle bar. "

"No WIFI in room. Breakfast hours are not long enough. Hard bed and uncomfortable sofa."

"Yes"

"It was a nice place to stay with plenty of parking."

"Yes"

"I had a clean room. I didn’t use the laundry facilities."