Find Hotels with a Pool in Northwest San Antonio, TX

"The hotel felt very outdated and not well maintained. Unfortunately, our comforter had visible blood stains on it, which was extremely concerning. After reporting it, it took about 45 minutes for staff to bring us clean sheets. I was very disappointed with how the situation was handled. There didn’t seem to be any sense of urgency or accountability—only explanations about being short staffed. The only compensation offered was complimentary breakfast, which did not feel appropriate given the situation. Overall, this experience left a very negative impression."

"Hot "

"The stay was wonderful "

"It was difficult to sleep in as the alarm clock was still set from the previous tenant of the room. Suggest staff turn off all alarms when the room is cleaned to prevent this from happening to another tenant. We also had an issue with the adjoining room. We could hear every word of there boisterous conversation as if they were sitting on the edge of the bed in my room, both evening and morning. Suggest that the information of adjoining rooms be told to the tenant prior to giving them that room. Or let them know that it's going to be loud when staying in the adjoining room. It was an unsatisfactory stay."

"The place was great!"

"I would not recommend this hotel or stay here again. Seems like they have a sewage issue. We had to moved rooms. The tub in the first room drained very slowly and the pull out bed was disgusting. The second room were moved to was a downgrade and the sink had some disgusting gunk in it. Event the maintenance man was disgusted. That sink drained slowly too. They were supposed to come clear it out with a snake but never did. I needed a room to wash out my baby’s bottles and I didn't want his bottles to even touch the sink. They do very minimal cleaning. They need to replace a lot of the furniture that’s stained and get some plumbing done. "

"Clean room, polite staff, breakfast could have had more options"

"There were high winds the first night we stayed and power lines down Without electricity for about 6 hours and staff kept us updated on progress to get it fixed"

"Breakfast was good and freah. Dinner was also fresh and decent. "