北新墨西哥設有游泳池的飯店，旅行前必看！

「The room was falling apart. 1. The phone didnot work 2. Lampshade torn and would not stay on lightbulb 3. Bad instructions on how to get to my room, very confusing. 4. Refrigerator was not working. Moved to another hotel the following morning」

「The manager and staff at this property absolutely ABHOR Expedia customers. They REFUSED to help change a room because I didn't book directly with them. The manager told me she COULD help me if I had booked directly, but WOULDN'T help me because I booked with Expedia. They then LIED to Expedia when Expedia called to make the change. I had the absolutely WORST hotel experience in my entire life (and I travel a lot). The staff was ABUSIVE. I DID NOT end up staying the 2 nights I booked because I...

「Great sweet」

「Very nice」

「The staff at the front desk was very kind and helpful. The property is a little rundown needs a refresh. The restaurant was not available to us when we arrived because of a wedding and the screen on the window was broken. However, it was a pleasant place to stay.」

「No one told us the swimming pool was under maintenance!!!!? We picked that hotel specifically for the indoor swimming pool. AND IT WAS UNUSABLE!!!!! That made our ENTIRE stay a mess!!!!」

「Excellent help from front desk staff. Evening soup was a blessing after long day of travel. ONLY issue was that there is no elevator to upper levels, Don't believe this was clear in the Expedia description when I booked the room. . Front desk staff located a recently vacated room on the first floor that was cleaned and prepared while we waited but as we are mobility impaired we could not have carried bags upstairs and would have had to seek lodging elsewhere. Staff saved the day and deserve...