Find Luxury Hotels in North Miami Beach, FL

"As a guest, I expect the infrastructure of the hotel to support its occupancy. Having to plan my day around a 20-minute elevator wait due to a predictable maintenance issue is unacceptable."

"Horrible hotel. Avoid."

"Clean room, great staff, good location "

"This place is by far the worst, staff was ride and hotel was old and out of date… not only do they not hold ur bags but you check into one place and they expect you to drag your luggage 10 min to go to ur actual room. This place is horrible even if ur trying to budget you will end up spending more "

"I would like to list the things that were not handled properly: 1. There were no towels in our room on the day we arrived. We only realized this after getting out of the shower and had to wait 15 minutes for someone to bring us towels from the pool area. 2. The room was never properly cleaned. The glasses were dirty every day and were never replaced. The coffee maker was not cleaned, and leftover coffee remained in the cup without being removed. The shower was dirty every day, with hair present and makeup towels from previous days left there (from the first day, second day, etc.). The towels were not properly hung, and one day we did not receive any housekeeping service at all. 3. There was no one at the front desk. We tried calling multiple times, but no one answered. 4. The manager, Jadyn Garcia, never responded to our calls or complaints. Additionally, she was rude and condescending at check-out. We have sent emails with our complaints and have not received a single response. We would also like to request that someone contact us so we can share the photos we have documenting all of these issues."

"Bad service "

"Ungodly expensive "

"Love"

"No decent restaurant. Nothing "