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"Space was utilized 100% with bunk bed for 4 people"

"Our first room was filthy- the ‘cleaning rag’ was even left in the bathroom which turned out to be a dirty pillow case. Was moved to a different room and was told we would have that room for the remainder of our stay. However, was told the next morning we had to move and was left without a room for the day until after 3pm. The put up bed for my 7 year old was not in the room. Took us telling reception 3 times and it was eventually brought to the room at 8:30pm. Very outdated rooms and not as expected. Breakfast also not worth the money. Reception staff unhelpful."

"Wonderful location with just a couple minute walk to Russell Square Station (Picadilly Line). The room was clean and a decent size for London. Breakfast buffet was delicious and good value. Just be careful with the shower flooding because the water pressure was too much to handle all at once for the drain. There is luggage storage which is great but was annoyed that I had to take out and toss my sealed water bottle I just bought out of my backpack pocket in order to store."

"Room was clean and had everything we needed. Couldn’t beat the location, very walkable to many different attractions or to the underground station, for anything a little further out. Would definitely stay again."

"Location is fantastic, staff was friendly and welcoming. The bed and linens were clean but overall the room didn't feel clean, the power went out (understandably not their fault but still sucked) and we had to pack up to checkout in the dark. Overall the room did not feel worth 400$ a night and we would try somewhere else next time. "

"Very cute hotel, staff was super nice and helpful. Location wad perfect! 2 blocks to Paddington Station, 1 blocks to Landcaster Gate tube station. One blick to BigBus Hop on hop off bus stop. Great neighborhood. Loved the free British breakfast."

"The breakfast was excellent, full of variety and high quality in a lovely setting. The room we received was upgraded to executive for a small fee and was brilliant, with nice little touches in the free minibar. The executive lounge was a nice space for a quiet glass of wine before we went out to the show, although the food catering was limited to fruit, 2 basic hot options and one type of cake. We were not looking to rely o this as a formal meal and so the lounge was nice. Staff were friendly and systems were robust, plenty of facilities available if we needed them. A two minute walk from Marble Arch, Hyde Park, Oxford Street and the Tube!"

"Clean room. Staff were great, quick to help and friendly!"

"Wow stayed here for the first time celebrating my wife’s 40th birthday and the staff were amazing making it the most perfect stay. The hotel is right near South Kensington gardens, Hyde Park and the Royal Albert Hall. The hotel is quite quirky in its design, the room was spacious enough with plenty of storage, the all important bed was nice and comfy and the shower hot and powerful. Breakfast had plenty of options with a lovely cooked verity. Really did enjoy our stay and will definitely be going back. Thank you again to the wonderful staff."