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"Very nice property. Well maintained. Beach is beautiful. We loved it!"

"It was a nice resort, clean and very helpful staff. I had a wonderful time. The food options were great. Enjoyed my stay"

"All well, just the staff had no courtesy towards customer service, especially the guy who pick us up from airport was terrible this guy was rude and disrespectful, But the shuttle Peter who dropped us at airport was an amazing, restful, cheerful and very interesting gentleman. I would definitely give him 7 stars. "

"Staff said they upgraded my room. But it was a downgrade. I had to go back to the front desk and get my original room back. Then they tried to charge me for it"

"The service was excellent with Privilege Service that gives you special butler service that caters to your needs, such as reservations service for restaurants , room care, luggage delivery to and from your room. You also have service on the breach such as towels delivered, drinks and snacks. Everyone was so friendly it made me and my family feel very special."

"This hotel deserves 1000 stars— Platinum Club status. The service was superb, and I have absolutely no complaints. I don’t even want to try another resort when I return in August and December. Thank you to Robert, Odel, and Cory for your outstanding hospitality during my birthday week."

"Staff was amazing, room was great! We fulljoyed ourselves"

"I was excited but my excitement turned into disappointment almost immediately after arriving. Staff were kinda “so-so” with their attitude, not friendly, not rude. Just kinda “THERE”. They had more excitement for other travelers so maybe it was just me. Anyway, I asked a staff member at the ice cream bar on 4/28 between 9pm and 10pm if she could point me to the grapenut ice cream, and she just pointed in the direction, didn’t say a word. So I asked again. In the rudest fashion she removed the entire tub from the freezer of the ice cream and just sat it there on the counter. Still didn’t say a word. My daughter said she gave her the same attitude. There was mold in the shower at the bottom of the glass as well as mold growing on the over head shower. Volleyball was fun. The entertainers were great. Staff- NO 0/10. Cleanliness in the room for a 5 star resort?? NO. 0/10. Right outside of the property there is mounds of trash, potholes, sitting water with mosquitos. Do better."

"Food was excellent. staff was very polite"