The front desk person who checked us in when we arrive was the best she checked us in, in about three minutes. Being that our flight was late and we didn't arrive to the hotel till 2:30 AM. I wish I remember name.
Hotel was clean but needs to be remodeled. The air conditioner in our original room never worked. It read at 78° for a few nights. Maintenance came to try to fix it, but they never did. Then maintenance was supposed to come and replace the unit but they never did. Finally the night manager on our third night. I think his name was Ricardo, when I called to tell them about the temperature being high, he was on the impression that the unit was replaced, but after I told him it wasn't, he immediately changed us to another room. I was so grateful for him.