Almost everything was great. It was my first stay and I will definitely return. It is the best hostel-style accomodation in the city.
There are a couple of things I hope they can address. The toilets don't flush very well so there are always remnants (mostly toilet seat covers and toilet paper) left behind and it doesn't really matter how many times you flush. The other thing is that there should be more hooks in the Now or Never rooms. I know that they advertise that this is a perk of a "Premium" room. However, the Now or Never rooms are the largest and putting two or three more hooks in the room would not cost much. I understand they may not want to cover the artwork, but functionality outweighs artwork. There were two hooks, one for my towel and the other for the robe. No hook for a coat, etc. By the way, the robes are great. It actually fit me, a larger woman, and provided robes usually do not. Overall, a great place. Not perfect, but great.