「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...
「Staff were great! We were given an upgraded room and the view was terrific! Very clean, and had everything you could want or need, just steps from the Main Street.」
「Waters Edge Hotel was clean and bright. Upon entering the hotel, we were greeted by a very personable front staff and just in time for the wine hour! The bed was incredibly comfortable, making it difficult to leave at times.
The only downside was the noise level when having the door open outside coming from the restaurant below.」
「A wonderful gem tucked into a vibrant community. We stayed for a night to enjoy the city after work. We had a terrific pizza with an eggplant appetizer at a place 6 blocks away. The snacks in the dining room were a delightful treat. We enjoyed reading in the study. The bed was very comfortable. This place is a must stay again.
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