「the rude staff which she didn't even know my reservation. Sreaming of chickens from 4am. dirty bathroom. i left the room even before my reservations are not expired. just terrible」
「excellent service, clean rooms. Simple but delicious Pho Noodle and fresh orange juice for breakfast.
They also booked and planned my 1 day Halong Bay tour and got me back in time for my flight: Perfect place for short layover 」
「Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.」
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."
