Property is located in central London. Close to Victoria station - 15 min walk and close to lots of significant historical buildings and places.
Arrived - staff were very welcoming. Had contacted hotel in advance and asked to be allocated a quiet room which they had done at back of building.
Hotel / room / bed were nice. Lovely welcome note from team which was nice.
Stayed for a work event so didn’t utilise bar or dining.
Good shower.
This overall is a good hotel. It’s safe and well located and great staff. I was however underwhelmed with it and the room based on cost and star ratings - carpet was stained and bathroom was small. But these are minor things.
Bed / bathroom clean.
Checkout was good.
I think I would try somewhere else next time. But if you have to be in the Victoria area then it’s a good shout.
Timothy
於 2025 年 7 月住了 1 晚
10/10
We will definitely be staying again if ever in London.
Katarina
於 2025 年 5 月住了 2 晚
6/10
We were put into a room on the first floor which was above the entrance of the property and right next to the road. It was noisy even with ear plugs, a banging sound could be heard (probably the front doors below every time they were used throughout the night).
Staff friendly and location convenient but wouldn’t stay again due to noise.
K
於 2025 年 6 月住了 1 晚
10/10
Hotel is very upscale and comfortable. The staff are exceedingly nice and helpful (they significantly stepped up and helped us with a minor medical problem my daughter had upon checkin). The rooms are a smaller size comparable to other large city hotels, but are feature packed, very updated and very comfortable.
Jay
於 2025 年 5 月住了 5 晚
10/10
Willy
於 2025 年 5 月住了 4 晚
10/10
Damian
於 2025 年 5 月住了 2 晚
10/10
This was a great hotel with great amenities.
Richard
於 2025 年 5 月住了 3 晚
10/10
Great location to buckingham palace, walkable to the underground. The staff were very friendly!
Lena
於 2025 年 4 月住了 3 晚
10/10
We stayed here at the end of our trip and wished we had gotten to stay here longer. Place was beautiful, staff super nice and breakfast was outstanding. We had a little hiccup with our TV and the guy helping us was very professional. He had to come back 3 times but fixed the problem and then the hotel made it right by comping our breakfast. Made us feel like they really were apologetic towards our mishap. Would definitely stay here again when back in town. Everything was great.
Sarah
於 2025 年 4 月住了 1 晚
10/10
The staff was super friendly and caring. The place was safe and clean. Walkable to Victoria or St James station. Walkable to Buckingham palace. Very convenient. Good amenities.
Xavier
於 2025 年 4 月住了 7 晚
10/10
Gran ubicación
ivonne gabriela
於 2025 年 4 月住了 4 晚
10/10
It was excellent no complaints about anything
Our best review is that we intend to return
PAUL
於 2025 年 4 月住了 1 晚
8/10
Thomas
於 2025 年 4 月住了 3 晚
10/10
Our stay was good, overall. We didn’t have any concern - bed and pillows were comfortable, room is small but I’m sure that’s the case for most hotels in that area, love the heated bathroom floor, staff were nice and we were greeted with coffee/tea when we arrived. So close to Buckingham, Big Ben and London Eye!
Mary Joyce
於 2025 年 3 月住了 3 晚
10/10
A very well appointed hotel a short walk from Buckingham Palace and all the high-end theaters. Staff was uber professional, from front desk, usher, and room service.
Had the breakfast in the morning, and the service and food were all great. Would stay again.
Rafael
於 2025 年 4 月住了 1 晚
10/10
Great room, loved the bath!
Liz
於 2025 年 4 月住了 2 晚
10/10
Shraiy
於 2025 年 4 月住了 5 晚
10/10
Tailai
於 2025 年 3 月住了 2 晚
10/10
Great property incredible service
真實旅客
於 2025 年 1 月住了 1 晚
8/10
Gary
於 2025 年 3 月住了 1 晚
8/10
Very modern almost to excess. Video menu was not the same as the actual in restaurant menu (Monkfish was listed on digital but not offered in the restaurant. This was disappointing.) But overall the experience was restful.
Timothy
於 2025 年 3 月住了 1 晚
8/10
Shobhna
於 2025 年 3 月住了 3 晚
10/10
Weekend tur for ett rolig par. Sentral beliggenhet. Veldig vennlig personale.
Jonas
於 2025 年 3 月住了 4 晚
10/10
Small, welcoming. A little birthday treat was waiting for me in the room. The room was slightly smaller than expected and dark without lights on and curtains open, but to be honest we were hardly there - just to sleep. Loved that the complimentary milk for the tea and coffee, was in a glass bottle in the mini bar fridge. Much better that the UHT milk you get in the little pods! Perfectly located - very near to St James's Park tube and not too far from Victoria Station. And every where we wanted to go to was within walking distance. Very friendly and helpful staff. Very quiet.