"Our overall stay was great, the beds were comfy, so we all slept really well, and the breakfast was delicious. The staff were exceptionally helpful, we were able to store our bags, while we wondered around London."
"This is a huge hotel in a good central location, ideal for easy access to the west end/Soho etc. Staff all very helpful. Lots to choose from at breakfast. Our room was very clean but quite small. The bed was comfortable and the air conditioning worked very well."
"Hotel was lovely, staff at the 10th floor restaurant were so attentive and food was amazing. Manager in the breakfast restaurant however was not helpful. I was looking for staff member to ask question he caught my eye twice and turned away twice very rude."