「On a scale of 1–5, this resort gets a 0 from me. This was a horrible experience. Nothing looked like the pictures advertised online — not on Expedia and not even on your own website. It was one of the dirtiest places I have ever stayed.
I asked to change my room, and I was told it was Expedia’s responsibility. However, I spent over an hour on the phone with Expedia, and they said they could not reach anyone from your property to approve the room change.
I reserved two rooms for my family, and...
「On a scale of 1–5, this resort gets a 0 from me. This was a horrible experience. Nothing looked like the pictures advertised online — not on Expedia and not even on your own website. It was one of the dirtiest places I have ever stayed.
I asked to change my room, and I was told it was Expedia’s responsibility. However, I spent over an hour on the phone with Expedia, and they said they could not reach anyone from your property to approve the room change.
I reserved two rooms for my family, and...
Sepideh