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The hotel is lovely. The room with the Mt.Fuji view was big with a couch & chair from which we could view the mountain to our heart’s content. The shower/bath was large and comfortable. The beds were firm. The room was clean. The staff was accommodating. Fuji-Q amusement park is next door, but there was no noticeable noise in the hotel. 7-11 is on property. There are multiple options available for food. Our only complaint is that the transportation options from the rail station were not...

They sweet and very helpful

Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!

Beautiful property, great view, very nice and helpful staff, good price as well.

Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.

Staff for check in is abundant and helps with “Japanese” service. We stayed in a Japanese-Western combo room which was well updated and spacious for family of 5. 2 different big baths in annex which were both updated and nice!

In-room onsen was amazing. Had to rinse it off first though because it looked pretty worn and had leaves and a few insects in it. No issues though. Felt amazing in the onsen. Way better than having to use the public one and had a great outdoor view of Mt Fuji in the background. Outdoor shower had way better pressure than bathroom shower.

Great breakfast, nice onsen, tennis facilities. Clean room. Free shuttle into town

The staff was excellent. They went out of their way to be helpful.

Love this hotel. Will def come back .

Very nice hotel. Good location. Friendly staff.

A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen

We stayed two nights at the Jinya, and it was a great experience at a traditional Japanese Inn. It is very conveniently located a few steps off of the Tsurimaki-onsen stop on the Odakuya line, however it is a remote town so there are no other food or entertainment options besides the relaxing (and pricey) Jinya. I was traveling with my friend who is a vegan, and since we gave them a heads up about her dietary needs before our arrival, they were very accommodating. The first night, we opted not...

we enjoyed the hospitality of hotel staff

The manager was very helpful and guided us to the amenities and features of the property.

Loved that it’s right across the street from the lake. I got a room with a view of the lake and had some amazing pictures. Wish I’d had time to use the terrace but it was closed due to weather. Will definitely come again to use then!