Best Western Kennet & Avon Canal Trail hotels

"Perfect in everyway."

"Very friendly hotel in a great location, easily accessible to the city centre"

"Fridge wasn't actually cold, jammed outer window that wouldn't close so there was consistent traffic noise from being next to major road. The fan/heater unit system is ancient, full of lint / dust and very ineffective -- particularly the heater setting (not very warm and would turn off after a couple of minutes). General cleanliness not great -- hairs etc in the bathroom, dirty carpet. There was also the most annoying buzz coming from various electronics in the room and the plug system to turn off wasn't accessible. No view, literally just multiple major roads. Bedding average, mattress not comfortable (hard). TV had option to connect own device, however this did not work no matter what I did. Extractor fan in the bathroom very weak and ineffective, annoying as the only available mirror with ample light is in the bathroom -- there is a long mirror in the bedroom but too dark to use. Small, rough and thin towels -- many of which were stained."

"Excellent room. Breakfast buffet needs some upgrade. "

"Friendly staff, clean rooms, nice brekkie"

"N/a"

"Reminded me of Crossroads motel… old and outdated. Tired rooms. Could do with a facelift "

"Table and floor not clean, crumbs and dust. Towels not in great conditions. One of the lamps were burnt, so was dark. Not soundproofing rooms. Mix of the sympathy, some nice staff others unfriendly. Parking and breakfast not included. For the UK reality not that bad. Good location if you don't want the breakfast in the hotel "

"Very welcoming and friendly reception staff and made our stay memorable and even more special!"