Castles in Wiltshire

"Friendly and helpful staff, lovely grounds. Rooms clean. "

"Our room was number 6, the carpet wasent really hoovered, if it was, then whoever did it needs to recheck the standards. The bed was huge and comfy. The bath had a long hair in the middle of it which is hard to miss if the cleaners came in before we checked in. It really needs paintong, especially the bathroom. The shower kept on pushing put scorching hot water out from know where smd did leave a red mark on my stomach. We told reception when we checked out who said that, he is unaware of this and any other reviews which have said the same as its the managers who read reviews. Managers, read again your review amd deal with these issues, because you habe to many people sayong the same thing, amd you have a lovely hotel woth lovely backgrounds. Positive Views: check in was simple and quick. Staff were helpful and very efficient. The bed was very comfortable and large room was amazing to see. Priced well i felt was ok. Nice to see we had a choice of a bath or a shower. Nice to see bathroom dispenser was vegan friendly. The fjrst breakfast was nice (Vegan) the last day breakfast was not great. Less food pn the plate, and the sausage was under cooked. The main meal was excellent and very tasty. The garden at the back is another bonus of the hotel, its huge amd plenty to walk aroud in the sunshine. The car park was huge as well amd free. Room 6 was above the kitchen which was rather noisy, so might be a good idea to state this on your booking system."

"Great breakfast. Amazing building"

"Hotel clean and tidy.Location perfect for exploring Salisbury, staff very friendly, breakfast very good and restaurant food reasonably priced, fresh and tasty. Hotel looking a bit tired and in need of some love and attention regarding decor, some carpets, etc. Lovely to sit outside on the river bank with a drink in hand or if the weather not favourable in the restaurant looking out "

"Very good "

"I had a very large quiet room at the side of the building on the first floor. Number 9. The bed was wonderful , comfortable with good pillows. The building itself is an historical gem. The furnishings and renovated bathroom are top notch. Breakfast was included, There could be a bit more choice but adequate. Location for the Cathedral opposite couldn’t be more perfect. A great team at The Chapter house. Thank you . "

"Room was small but clean. Most staff were friendly and helpful. Breakfast was fine."

"Property a little tired but very clean and staff are very nice. Rooms functional we were upgraded to a beautiful view, only complaint the hearing was in a timer and the room was very cold. They gave us an electric heater which took the chill off. "

"Really enjoyable stay. I didn't realise they had no restuarant for the evening, however they do offer a shuttle service in to the town centre which will drop & collect you at a time that suits you"