There was a shortage of staff with the receptionist attending the bar as well Cleaning equipment was left in corridor. Bed was terrible. So lumpy! Another guest arrived after 1am and walls were paper thin so could hear conversation. We didn’t have breakfast so cannot comment on this.
CLARE
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Chris
2025 年 6 月 13 日
Chris
於 2025 年 6 月住了 4 晚
6/10 一般般
Douglas
2025 年 5 月 25 日
喜歡:設施服務
En-suite not as clean as shoukd be. Very thin walls between rooms so noisy during the night.
Douglas
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Nathan,Newcastle
情侶出遊
2025 年 5 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel really nice for the price paid bar and restaurant original not over modern which was nice the room was adequate but slightly basic although comfortable. Limited dining after 9pm but that seems the norm now. Room lacked a chair but this was quickly resolved by the hotel team
Nathan
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Stephen
2025 年 5 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Lovely stay from start to finish great staff ,very clean.
Stephen
於 2025 年 5 月住了 2 晚
6/10 一般般
Philip
商務旅客
2025 年 5 月 2 日
不喜歡:住宿環境和硬體
Philip
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Deborah
2025 年 4 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect for purpose. A comfortable night. Friendly staff.
Deborah
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Ihemelandu
商務旅客
2025 年 4 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ihemelandu
於 2025 年 3 月住了 3 晚
8/10 不錯哦
真實旅客
2025 年 4 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It’s fine..
A bit dated but fine for a night or two
真實旅客
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Wesley
2025 年 4 月 2 日
Wesley
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Sandra
2025 年 3 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Sandra
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Christine
情侶出遊
2025 年 3 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable stay, staff very friendly, would stay again
Christine
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Philip
2025 年 3 月 3 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was full of cobwebs the furniture broken the bathroom was filthy & no hot water from the taps
Philip
於 2025 年 3 月住了 2 晚
4/10 不太好
ALEXANDER F.
家庭旅遊
2025 年 2 月 26 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Best Western Calcott
Arrived after driving all night from Scotland for a family funeral in Reading area. Allocated rooms 3&9 the corridor had a horrible smell and the rooms looked like they required a full refurbishment. We went straight to bed as we were all shattered. The beds were clean and comfortable but the bathroom tap leaked as did the shower and was extremely noisy. Got woken up at 5am with the Fire alarm being set off, for the record this had not been logged at reception. We should have complained at the time but were too tired and straight out to attend funeral next day.
ALEXANDER F.
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Lynn
家庭旅遊
2025 年 2 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We were visiting our son who lived a 5 min drive away.
It was really only somewhere for us to sleep wash and have breakfast. The hotel was ideal for us. People were very friendly and breakfast was lovely.
Lynn
於 2025 年 2 月住了 3 晚
6/10 一般般
Yunus
商務旅客
2025 年 2 月 19 日
不喜歡:整潔度和住宿環境和硬體
Dated rooms, but clean.
Dated rooms. Mediocre breakfast options.
Yunus
於 2025 年 2 月住了 1 晚
6/10 一般般
Marvin
2025 年 2 月 18 日
Marvin
於 2025 年 2 月住了 1 晚
2/10 很糟糕
D
商務旅客
2025 年 2 月 14 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not cleaned/updated after housing asylum seekers
Having arrived and being given a non smoking room that smelt of smoke and damp I asked for another room to find it was just as bad. The hotel had been used to house asylum seekers and not refurbished before opening again. It is not fit for humans ! I checked out and found another hotel (they refused a refund)
D
於 2025 年 2 月住了 2 晚
4/10 不太好
真實旅客
團體旅遊
2025 年 2 月 9 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tired,in need of TLC and a damn good clean
Suspicious stains on carpet (which has not been hovered either) so room changed. When closing curtain for night found blood stains on curtains in new room.
Drawer handle came off in my hand
No full length mirror
Room lighting poor
Rooms were tired, smelly and felt dirty. Also very hot despite turning heating off and weather being mild.
Bar snacks choice very limited, bar shut earlier than stated in info folder.
Breakfast- no vegetarian options except hash brown, egg and toast. Choice was limited (there were 6 of us and only 4 hash browns and 5 sausages, and not very hot. Eggs were cooked to order - asked for scrambled egg and was served a very greasy broken up omelette which the chef insisted was scrambled egg.
Such a shame as it used to be a lovely hotel
真實旅客
於 2025 年 2 月住了 1 晚
6/10 一般般
Graham
2025 年 1 月 19 日
喜歡:員工素質
the breakfast was excellent value and serving staff very good. You had to run the hot water for a full 5 mins before the hot water came through