卡阿納帕利Spa 飯店，旅行前必看！

「Exceptional per usual! We love staying at the Whaler, the condo option is great for families that aren’t trying to eat out each meal and it’s in a great location by Black Rock for snorkeling, plenty of restaraunt options and next door to Whalers Village for plenty of shopping options.」

「一切都完美，沒有缺點！」

「客房寬敞明亮、浴室設備老舊使用不方便、游泳池相關設施很好，餐點選擇不多」

「Enjoyed my visit here. Pool, food and all the amenities...the pools were my fave!」

「员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。」

「nice place for vacation,」

「The staff was great. Very helpful with anything we needed. There were washers and dryers on site. The pools were a lot of fun and plenty of seating.」

「We arrived at hotel and checked in, we got to room and the person escorting us locked us out of the kitchen and living room of bungalow?? Then proceeded to bring in a mini fridge. I was so confused and didn’t even ask !! As I was certain we would have been charged more. Left me feeling like I was being treated like a second class citizen. The lanai was in terrible shape. The restaurant was good.」

「Fantastic」

「Convenient location. Served our purpose well. Clean and comfortable. Hotel is perfect for kids. Beach...not so much」

「Fine location for beach and ocean. Condo unit bathrooms needed upgrades and better lighting.」

「Great stay」

「Pros: The unit! Cable TV like CNBC & Bloomberg, ice machine, pool noodles/snorkel gear, cantenes for day trips, high end kitchen applances and supplies, good mattress. Cons: Undisclosed fees I was asked to pay upon checkin even when I messaged hotel/mgmt/owner? on Expedia platform weeks before to doublecheck and was told no additional $! It should clearly state "pay at property $xx amount" like my other expedia bookings. Expedia resolved it after escalation.」