We really were looking forward to this stay, unfortunately it was not great for us. I will start with the pros: The beach is beautiful & right outside of the resort, the restaurant on site has great food and service, the resort concierges & the staff were all very nice. Pools were good & with great hours. Now with the bad: No cleaning?! We stayed in the resort for 8 days & they only cleaned our room ONE time. I asked about it in reception & they said they only do it once in your stay. This was by far the biggest let down for me, I am booking a resort because the last thing I want to worry about is taking my trash out. I paid resort fees, & they only covered one day of cleaning? I am sorry but I could have booked an airb&b instead then. Only had 1 coffee and towel replacement. The room kitchen was full of bugs. Both small roaches & ants. They fumigated while we were on site, but that didn't kill the bugs, and without cleaning... well, it just makes it worst. Lack of clear evacuation processes. Unfortunately, we experienced both a tsunami & a fire warnings and I have to say, even though everyone was trying to help, they did not have a real process in place to guide the guests. Being so close to the beach & to the dry area, I feel like there should be signs all over & a quick guide upon check in, but instead we had to figure things out by ourselves, & that was alarming, thankfully none of those were major. Lastly, play music! It doesn't feel like hawaii bc it's so quiet