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"Staff were rude; cleaning ladies were very nosey peaking at the door. No privacy."

"Our stay at the Asiatic was as expected…. The property has spacious, clean rooms, efficient staff and amenities are basic. Breakfast is basic but very good. We have been staying here for the past several visits and will continue to do so."

"We have stayed here a number of times. It’s a great hotel in Chinatown only a 15-minute walk to CitiField. "

"It was good"

"They can do better on the customer service"

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"2 nights and the staff were all helpful and friendly. We even got cookies. Quick check in and check out. Shuttle service also very very good"

"Very friendly staff! Had a nice stay!"

"Overall, my stay was excellent — the room was comfortable, clean, and felt very welcoming. The check-in process was smooth and efficient, and the gentleman at the front desk was understanding and helpful. However, the parking experience was quite frustrating. It was raining heavily, and when I arrived, the valet was full and another car was blocking the entrance. I temporarily pulled over in the hotel loading zone to quickly unload my luggage (I had five pieces) and planned to check in and then move my car right away. There were also several other cars doing the same. Unfortunately, the hotel shuttle driver pulled up behind me and kept honking, insisting that I move my car immediately. But there was nowhere for me to go in that moment. I was standing outside in the rain trying to explain that I just needed a few minutes to check in and store my luggage before moving the car. The situation felt unnecessary and stressful, especially given the weather and circumstances. No staff came out to assist with traffic flow or luggage during this time. That said, once inside, the front desk staff handled the situation professionally and even helped communicate with the shuttle driver, which I really appreciated. Everything else about the hotel was great, but the lack of coordination and support around parking — especially during bad weather — was disappointing and could definitely be improved."