「We loved everything about this brand new hotel. The rooms were very clean and spacious. The shower was relaxing. While we didn't swim in the pool, we did use the jacuzzi. It was great. The breakfast buffet had a lot of choices. We loved the fresh waffles - so yummy. And all the staff from the front desk, to the cleaning staff, to the breakfast staff - everyone was so friendly and welcoming. We will definitely be staying here again.」
「The booking was accidentally made twice and when I checked in I mentioned to DEV (a very nice employee at the desk) that I was due a refund. He said he knew about the error and had fixed the problem, that a refund would be issued.
I’m still due a refund. What phone number should I call for help?」
