"Stayed for Halloween weekend without knowing there was going to be a MAJOR Halloween Party at the Hotel, which was a nice surprise until wewanted to get 4 hours of sleep before check out time…
Be aware that rooms are not soundproof like advertised. We were on 5th floor on the other side of hotel where party was happening and could hear loud music banging at 7, 8, 9, 10am of Sunday.
Telephone in the room was not working to talk to reception, neither they were responding via text messages, so I had to take the very SLOW elevators down to ask for extra check out time. Luckily, they sympathized with lack of sleep, the frustration, and allowed us to stay until 2pm.
Really clean rooms, comfortable bedding and pillows, beautiful Industrial decor. The room and bathroom could use some better lighting. And a magnifying mirror would be a special touch for applying make up. Sconce lights by the bed were not functioning. I informed hotel staff on first night but they were not changed. Our toilet clogged on the last day and we could not take showers before we departed, after having partied all Halloween night.
There seemed to be lack of communication between hotel staff members about the party happening on Saturday night. They were not on the same page about event details.
The restaurant at hotel has some PHENOMENAL food. Kudos to the chef, the menu and the super friendly staff in the restaurant / coffee areas.
Good location, but not many conveniences around. Have to catch rides"
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