Aparthotels in James City County

"The facility was excellent. Tge only thing that was needed is a vacuum cleaner in the apartment. We were there with 4 small children. Children make messes. Other than that, great place to stay. We will be back."

"This is a time share property. When we checked in, we were made to go to another desk to, "get the keys." Well, surprise, surprise, this was when we met with the "concierge" who was signing us up for a 90 minute meeting for 9 am the next day to learn all about Club Wyndham. We said no multiple times and that was just not acceptable. We only finally got away when I told them we'd go and when they tried to make me sign something saying I'd go, I refused. We had to change rooms on day two because our first room was on the 2nd floor and the floor above us was so squeaky we were all awake at 6 am when the people above us woke up. We also discovered there weren't any pots/pans in the kitchen. The second room was better because we were on the 3rd floor. There aren't elevators so prepare for the squeaky ceilings if you're unable to go up stairs. The property is beautiful and there are a lot of things to do on property. The putt putt course is great and a full 18 holes. I liked that towels were available at the activities center desk and were a decent size for the pool. There are a lot of pools but I wish the hot tub had less kids in it so it was actually possible to get in it. My oldest and my husband loved the giant chess game. We won't go back because of the aggressive attempt to get us to buy into their property but it was a nice place overall. "

"Me and my family really enjoyed our stay, we had a lot of together and enjoyed the activities that were there. I wish the fishing experience could have been better, we just had a fishing rod and nothing else. And the inside pool area was always over packed, so some days we didn’t go. But other than that the staff was wonderful, anything we needed all I had to do was text them and let them know. I wish the restaurant would have been open and the bar . We love it over all , the 3 story suite was great. it was a lot of space and we needed that. We will go back again."

"They were very short staffed during our stay so there were a lot of issues. We weren’t able to check in on time and they did not have enough bedding for the room we were in (housekeeping never responded). The room itself was very spacious and the location was very centralized to the activities we wanted to venture off to"

"Staff were smoking in the doorway of hotel while door opened. Sign said pool was out for season even tho it was advertised on website as functioning. There was a person asking for a refund in front of us because he said there were bed bugs and the room smelled of weed. The person working at the hotel told the gentleman that marijuana is legal in VA and some rooms allowed smoking. Our room on 4th floor had “no-smoking” signs but entire floor smelled of cigarettes and weed. Dresser was missing drawers, and hair was all over bed sheets (on top and under covers). I am actually surprised this hotel has not been shut down. It is a serious health hazard in my opinion. "

"Being a 1st time, it was wonderful!! Can’t wait to go back! "

"Room was adequately clean, staff was very friendly and helpful. Location was quiet. "

"The room was not clean. There were used condoms and sex toys left in the room when I arrived."

"This property is so beautiful. We had a peaceful nights stay. The room was clean and spacious!! "