「newly renovated rooms was a pleasant surprise. The layout of the room we stayed in was really great compared to other king rooms we have stayed, just a shame we only there overnight. But will definitely stay again when we are in Richmond.」
「You can tell the staff genuinely cares about creating a great guest experience. The service was outstanding. My room was very comfortable, and I loved the glassed-in shower and thoughtful layout. The hotel is also in a great location, with plenty of dining and entertainment options nearby. The price was very reasonable for the quality. Well done, and thank you for making my stay so enjoyable.
– Fritz Alders」
「The checkin was easy. The staff quickly got extra towels when I needed more. They were helpful in answering questions. We enjoyed our stay there. The staff were super nice and friendly. The breakfast was great! Waffles, eggs, sausages, cereal, oatmeal, yogurt, bagels, and the condiments. Cranberry, apple, and orange juice as well as lemonade. Milk, coffee, tea. The breakfast was very good. The dining area was clean, comfortable, plenty of seats, and you could watch tv during your meal. 」
「Just a 1 night stay that was SUPERB. Location, comfort and cleanliness were excellent. Easy parking, nice check in, pleasant smell throughout (one of our sensitivities), large comfortable bed, ample size refrigerator and TV, full size step in shower. Room was fully dark with the window shade down (another sensitivity), air conditioning was comfortable and fairly quiet. Price was way better than any other hotel in the airport area. We loved it! 」
「The overall stay was positive. Extra linen and towels are available at the front desk. The staff and housekeeping were very friendly and accommodating.」