十大人氣海羅克飯店推薦 | 海羅克住宿訂房限時優惠 最低 NT$2,180 起

「Dated property 」

「Not at all as pictured. These are clearly not of this property. They couldn’t give us extra pillows. The phone was inoperable. The faucet handle was broken. No privacy between bathroom and the rest of the room. When informed of issues the response was “okay” without even a note being taken. They charged $100 to my card without an explanation. The cops arrived to get a “tenant” out that wasn’t paying. Divided into two buildings completely separate from main entrance. We felt unsafe. 」

「Very good」

「Room wasnt cleaned very well-trash in waste basket, leftovers in fridge, shower cra ked and dirty, blankets stained with sweatstains..breakfast was good and staff friendly..kids running up and down hall being loud late at night causing disturbance but overall ok..」

「The breakfast menu is fresh, but we do not get your experience in pancakes because they had the pancake machine shut down」

「The breakfast was the best part of our stay. 」

「The room reserved I didn’t receive… the tub was stopped up and the elevator got stuck….. it was my vacation.」

「Clean 」

「員工非常友好」

「房间很好，木质地板也很干净，家具之类很干净，床也很舒服，没异味，这点我很满意，就是厕所没有排气扇，不知道是不是坏了」

「Piss on the bathroom floor and no bodywash.」

「Tuvimos nuestra asamblea de los testigos de Jehová, y todo estuvo súper bien.」

「I was not able to reschedule my stay for a week later even though a state emergency had been declared in the face of the winter storm. Both Expedia and Hampton said it was up to the other entity. I will not be using Expedia again. 」

「Dennis greeted us on check in and was very kind and helpful, all the staff were friendly and room was very clean. Good location close to Cracker Barrel and other places to eat and get fuel, 」

「Very nice property. I only stayed long enough to sleep but the room and lobby were very clean and the front desk staff was nice and helpful. 」

「Rick, in the main office, was nice. My room was not. There were stains on the couches and chairs. The floor was sticky and dirty throughout. There were a dozen+ stink bugs on walls and furniture. There was an empty can of odor control fogger on the floor beside the bed. The bed was broken and shifted off its base. There wasn't a light bulb in the lamp by the bed. The towel rack was broken off. Floor board in the kitchen was peeling back. I found a different hotel for the second night of my stay....

「The staff was very nice, very pleasant. The issue was our room. I took the couch. The blankets and pillowcases that were in the closet for couch use were dirty. It was obvious that the bedding had not been washed. I refused to sleep on the sheets. They could at least have a bar of soap and small lotion bottles in the bathroom. When we left our room on Friday and returned, no one had come in to clean our room. We had to call for towels and washcloths. I had to bag the garbage cans because they...

「Wait outside 20minutes on freezing weather and ring a bells until person who sleep inside wake up . After wake up this person start screaming on us( why we ring a bell and and make phone calls on work phone) Terrible service」