Guest Houses in Hawaii

"Extraordinary resort property! Staffing was excellent; courteous and helpful. Very friendly. Beautiful grounds…so much flora and fauna!! And all right on Waiea Beach. 5 stars plus!!"

"Breakfast had lots of variety. Clean room. Couldn’t find mini golf caddy. Rooms are small."

"We got the 3 double bed room and it was very confortable checking in was very fast.the beds and pool.was very nice and of course we try the Tiki rest.ancd it was great!!"

"The room was clean and updated. Nice view of the bay."

"It's a good value. The pool restaurant was o.k."

"Okay hotel, could do with some improvements for the price. The mattresses in the rooms felt quite worn out and the room on the 8th floor was rather noisy from street rraffic and noise. Room was clean. Pool and laundry (extra fee) were well maintained. Be aware of $150 deposit and $30/night car parking fee."

"My stay was a nightmare, not just due to a massive bug infestation after a storm, but because of the front desk’s dismissive and unprofessional attitude. On our first night, hundreds of bugs swarmed our entrance and bathroom. After I called, housekeeping came to vacuum. Housekeeping was kind and cleared the bugs, advising us to keep all lights off. We complied immediately. However, the swarm returned shortly after. I was forced to kill bugs and block the door gap with towels to block them from entering. The next morning, I requested a room change, showing photo evidence that while our door (near the elevator/vent where the bugs entered) was swarmed, others were clear. The front desk agreed to change but her response was unprofessional: 1. Gaslighting: The agent repeatedly insinuated it was my fault, questioning if I left lights on 2 times despite my assurances that we followed all instructions. 2. Absurd Deflections: When shown that other rooms were clean she claimed maybe other guests used bug repellent. It is the hotel’s responsibility, not the guests’, to manage pest control. My Not to mention I had already sprayed until I could barely breathe with no effect. 3. Rude Communication: When I explained the towel-blocking was unsustainable, she interrupted me with an impatient, insincere "sorry." 4. Lack of Transparency: No warning was given at check-in about the light/bug issue. We later discovered bugs were entering through a vent near the elevator directly next to our room."

"Amazing "

"Had the most awesome time!! Wonderful experience"