Dear sir/madam, Thank you for taking your time to review our property. We are delighted that you like our spacious apartment and facilities. We look forward to welcome you back. Warmest regards, Tammy Tran Assistant Residence Manager

Dear Haiyu, Thank you very much for staying with us and sharing feedback. We are delighted that you like our apartment and facilities. At the same time, please accept our sincerely apologize because our surrounding area doesn't meet your expectation. Best regards, Tammy Tran Assistant Residence Manager

Dear 文翰, Thank you very much for staying with us and review our property. We appreciate it and look forward to welcoming you back. Kind regards,

Dear WEN-HAN, Thank you very much for taking your time to review our property. We are glad that you enjoyed your stay with us. We look forward to welcoming you back. Best regards,

Dear Hoi Ying, Thank you very much for staying with us and review our property. We appreciate it and look forward to welcoming you back. Kind regards,

Dear Chin-Chih, Thank you very much for staying with us and review our property. We appreciate it and look forward to welcoming you back. Kind regards,

Dear Mr Ming, Thank you for your 5 star rating on our service residence. It is great to have you stay with us. We look forward to welcoming you again. Your sincerely, Nguyen Mai Huong Assistant Residence Manager

Thank you for your review and feedback. It is our pleasure to be able to host you during your recent visit. We look forward to welcome you back.

Thank you for your review. We appreciate your 5 stars rating. We look forward to welcome you back.

Thank you for your review. We appreciate your 5 star rating. We look forward to welcoming you again.

Thank you for your review & feedback. It is our pleasure to be able to host you during your recent stay. At the same time, we also appreciative of your valuable feedback and would certainly look into it if possible please provide us more details of the feedback. We look forward to welcoming you again

Thank you for your staying with Somerset Hoa Binh. We are delighted to learn that you like our serviced residence and you had wonderful stay. We look forward to welcoming you again.

Thank you for your review. It is encouragement to know that you like our apartment. We hope that you will stay with us again. Your sincerely, Nguyen Mai Huong Assistant Residence Manager

Thank you for your review of our serviced residence. It is great to know that you like our serviced residence. We appreciate your feedback and have shared them with the department concerned to ensure we do a better job in future. We hope to welcome you again soon.

It is our pleasure to have you stay with us. Thank you for giving us such an excellent review and rating. Receiving such positive feedback from our guests motivates us to further improve our commitment to deliver good service. We look forward to welcoming you again in the near future. Sincerely, James LIM General Manager

Thank you for your review and we look forward to welcoming you again. Sincerely, James LIM, General Manager

Thank you for your feedback which I will share with my team. I am delighted to know that you had a wonderful stay with us. We look forward to welcoming you again.

Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Hoa Binh Hanoi!Yours sincerely,

Dear Mr. Masakazu,Thank you for your feedback.We will keep up our pros and will try to improve.Hope to see you again.

Dear Mr./ Ms. DanielThank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Hoa Binh Hanoi! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,

Dear Mr/Ms, Katsuhiko.Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ngoc

Dear Mr Yong,Thank you for staying with us, we received your review.We hope to see you again at Somerset Hoa Binh in the future. Best regards.

Dear Mr. Jaeho,Thank you for choosing us for your last stay.We hope to see you soon.

Dear Mr. Takuya,Thank you for choosing us for your last stay.Hope to see you again!

Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Thank you for taking the time to share your recent stay experience with us.My team and I regret to learn about the various service shortfalls that you encountered as these are certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this .Once again, thank you for your valuable feedback and we look forward to having you back at Somerset Hoa Binh Hanoi.Yours sincerely,

Dear…..Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Dear Sir/Madam,Thank you for sharing your stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Hoa Binh Hanoi! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,

Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

Dear Sir/Madam,Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Dear Mr Seungmok,Thank you for choosing Somerset Hoa Binh,Hope to see you soon,Thank you very much!

Thank you for your feed back. We hope to welcome you back in the furture

Thank you for your review. We will try to improve our service better.

Thank you so much for choosing Somerset Hoa Binh!Thank you for your patronage and we look forward to serving you again in the future.

Dear Mr Derek,Thank you for staying with us, we received your review.We hope to see you again in our Somerset Hoa Binh.Best regards.

Thank your for your feedback.We hope to bring you more better service in the future.If you need further assistance, please let us know.

Dear Takuya-san,Thank you for your feedback. We will try to improve and bring to you more better service in the furture.Best regrards,Tony

Dear Mr KazumasaThank you for your staying with us. We are happy to meet your expectation. We look forward to welcoming you back Somerset Hoa Binh in near future.Your sincerely

Dear Mr NobuakiThank you for your staying with us. We are happy to meet your expectation. Best regards

Thank you for your feedback. We hope to welcome you back to hotel in the furture

Thank you Mr Hironori.

Dear customer,Thank you for your review.

Thank you so much for choosing Somerset Hòa Bình Thank you for your patronage, and we look forward to serving you again in the future.

Dear Michael,Thank you for staying uiwth us and review our property. We are delighted that you like our location and kitchen facility. We look forward to welcome you back.Warmest regards,Tammy

Dear Yuki,Thank you for staying with us and review our property. We are delighted that you like our facilities and breakfast. We look forward to welcome you back.Tammy

Dear sir/madam,Thank you for giving us perfect score. We are delighted that you had an enjoyable stay with us. At the same time, we are well noted your comment about breakfast which we will work with our F&B vendor for improvement.Kind regards,Tammy

Dear Mr/Ms TakaoWarmest greetings from Somerset Hoa Binh Hanoi.Thank you for your feedback. We are happy to meet your expectation. We look forward to welcoming you in near future. Warmest regards.

Dear Joongkyung ,Thank you very much for staying with us and review our property. We are delighted that you like our facilities and services. We look forward to welcome you back during your future business trip to Hanoi. Warmest regards,