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"Great breakfast and fast service"

"Breakfast was good."

"Good location, very closed to west lake, concierge very helpful, friendly and knowledgeable. "

"Great location, very modern, great amenities- my second or third stay here. A lively area 12 min walk from west lake and shopping ; clubs & restaurants right across the road - some rooms hear the music all night long so light sleepers may request a back side room. "

"I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean. "

"The hotel is located in a commercial district and near upscale shopping malls, making shopping and dining convenient. The room is spacious, clean and stylish"

"At a very good location and everything within a walking distance"

"The staff were rude at check in and during our stay when we had an inquiry. We tried to use the sauna and it wasn’t working properly. "

"Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel. "