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Reviews of Chateau Beachside

3.5 out of 5
Chateau Beachside
Corner The Esplanade & Elkhorn Avenue, Surfers Paradise, QLD

Reviews

7.4

Good

Rating 10 - Excellent. 254 out of 1001 reviews" "
Rating 8 - Good. 372 out of 1001 reviews" "
Rating 6 - Okay. 203 out of 1001 reviews" "
Rating 4 - Poor. 98 out of 1001 reviews" "
Rating 2 - Terrible. 74 out of 1001 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Nompumelelo

Traveled with family
Liked: Cleanliness, room comfort
WiFi was as big problem, place was clean though
Stayed 2 nights in Jan 2021

8/10 Good

Jeffrey, gladstone qld

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
ocean view is awesome and easy access to beach and shops
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020

8/10 Good

Dhaarna, Canberra

Traveled with partner
Liked: Cleanliness
Property is perfect for location. No room service daily So u need to clean by yourself , make bed and so Rest fair property but definitely location is awesome
Stayed 3 nights in Dec 2020

8/10 Good

Leonard

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2020

4/10 Poor

Alexander

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The building is going through a refurb, which is okay, but to not have any aircon and not notify prior to arriving was very disappointing. 1/4 rooms still actually had tooling in there. Overall, wouldn’t return.
Stayed 1 night in Dec 2020

10/10 Excellent

Lexi, Currumbin Waters

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! We loved everything about the hotel. The view was spectacular, the pool was beautiful and the room was perfect! The bed was so comfortable, full kitchen, shower was awesome and generally, the ideal location for the night life, beach and just exploring the gorgeous Gold Coast. I live near Coolangatta but I can’t wait to stay here again lol
Stayed 1 night in Nov 2020

10/10 Excellent

Greg, Bribie Island

Liked: Cleanliness, amenities, property conditions & facilities
The pool, with three spas was a feature . Big enough at 20m or lap swimming. water temp perfect. Lounge chairs and shady trees. One could walk straight to the beach via a gate. Well primed lift service. Rooms were spacious, with plenty of views from windows. Great value.
Stayed 2 nights in Nov 2020

10/10 Excellent

Chan

Liked: Cleanliness, room comfort
Excellent location and sea view
Very good hotel room in all aspects except the new air conditioning system is not completed yet
Stayed 1 night in Nov 2020

10/10 Excellent

Sharon

Disliked: Cleanliness
Sharon's review
Thought it was weird that there was no plates knives forks or pot or pan for cooking the views were amazing could of been cleaner our room looked like it hasn't been cleaned in a long time but price was good overall we we happy and would go back
Stayed 2 nights in Nov 2020

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
Thanks Chateau Beachside! Looking to the next stay
Cannot beat the location or the facilities at this Chateau Beachside. A block from Cavill Avenue, sparkling pool, spas, sauna, steam room, tennis court and we overlooked the beach. So so clean and the service was great too.
Stayed 1 night in Oct 2020

6/10 Okay

Dzemal

Liked: Room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Rita

Liked: Cleanliness, room comfort
Awesome!
The room was very neat and spacious. It's s a 3.5 star accommodation and what you get is quite good. Servicing of the room was top notch. The view is awesome and facilities are very good.
Stayed 3 nights in Oct 2020

6/10 Okay

Brittnee, Cairns

Traveled with group
Liked: Amenities
The location was good right next to the beach. There was also free parking.
Stayed 2 nights in Oct 2020

10/10 Excellent

Hassan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Joanne, Coomera

Traveled with partner
The best part was how close it was to everything and that’s where it ended very dissapointed in the room the photos what they show you are nothing like what you get I won’t be staying there again and wouldn’t be recommending it to anyone 😐
Stayed 3 nights in Oct 2020

8/10 Good

Angie

Traveled with family
Liked: Cleanliness
Great Location
So close to everything and convenient. What we saved on luxurious accommodation we were able to spend on local activities. Not luxurious but definitely clean, practical and great view. Will definitely be back.
Stayed 2 nights in Oct 2020

4/10 Poor

Rob, Bris

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff were friendly enough, location was excellent, views awesome!! However, whilst i understand the build is rather old, it doesnt excuse the state of our room... "Cleaning" was rather rough to say the least, the furniture in poor state. i will not state specifics as that's unfair however be aware and dont expect high quality! Just sad that it was as such becuase this place could be fantastic!
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

Nirmal, Brisbane

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best part about this property is it is very close to the surfers paradise beach with a good view.
Stayed 2 nights in Oct 2020

8/10 Good

Mihaela, Brisbane, Australia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach and restaurants! Beautiful view, good price!
Stayed 3 nights in Sep 2020

6/10 Okay

KS, Brisbane

Traveled with group, Traveled with partner
Disliked: Amenities
Paid for a queen bed & got 2 singles sloppily put together which made for terrible sleep. Shower door broke twice during stay. Toilet seat broke during stay. No knives or plates in room - reception only offered plastic.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

HolzTay, Brisbane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing unique but it suited us because We are not SNOBS and don't complain We loved getting out of the house for the night WONDERFUL.
Stayed 1 night in Sep 2020

8/10 Good

Chris, Brisbane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and view to ocean. Pleasant Staff and parking
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Alexia, Brisbane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and easy beach access. View of the ocean was relaxing.
Stayed 1 night in Sep 2020

8/10 Good

Teagan

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a room informing about a Birthday Celebration. The hotel staff was on the door many times to give a warning regarding noise. The Hotel charged a fine for the Birthday celebration noise. The property is OLD and charging for pre-informed events. Not recommended at all
Stayed 1 night in Sep 2020
Response from Chateau Beachside Management on 2020/9/25
When you booked you were informed that no other guests other than registered guests were allowed in the room after 10pm. Management responded to a noise complaint at midnight and adjoining guests were moved due to the noise so you were charged for the extra cleaning/linen etc required due to room moved. In future you need to be honest with your reviews.

6/10 Okay

Christy, Kingaroy

Traveled with family
Liked: Amenities
Great location, room in need of a renovation however comfortable. There was no air conditioning but was told they were currently being installed. Microwave and stovetop was great. No actual balcony to step out onto but could push table and chairs close and look out at the awesome views. Parking was a struggle late in the afternoon so would go out in the morning and back by lunch - plenty of parking then.
Stayed 4 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Robyn

Liked: Cleanliness, room comfort
Weekend
It was great and the room was clean but the kitchen draws could do with a wipe over.
Stayed 2 nights in Sep 2020

8/10 Good

Chanele, Sunshine Coast

Traveled with group
Liked: Cleanliness
It’s a well priced hotel, situated in an awesome location. You get a little welcome gift when you arrive and free parking. The rooms are clean and spacious but they all need a serious makeover as it looks like they haven’t had one since the hotel was built.
Stayed 1 night in Sep 2020

8/10 Good

sheriff, Brisbane

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

4/10 Poor

Doris, Brisbane

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is good our room had a view of the beach The internet was difficult to get connection to so you could say there was no WiFi. The online photos did not portray how dated the room was but it was clean.
Stayed 1 night in Sep 2020

8/10 Good

Leisa, Sunshine Coast

Traveled with family
Liked: Cleanliness, amenities
It’s a great location! Late check in 3PM. No Air Con but windows letting in the breeze from the ocean. Rooms are old but furnished well. Microwave was dirty. Would stay again purely for location! Staff were nice as well.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exception views and located close to everything you could possibly need. The prices are really good so don't expect 5star and you will not be disappointed. This is as close to the beach as you can get and we even had a loo with the most amazing water views. Staff also very helpful.
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveler

Disliked: Room comfort
Good location
The weather was beautiful and the location was conviennent. The view was beautiful. However, There was only a couple of minutes of hot water for shower, The water tap was running, the cleaning staff cleaned the rooms with the doors open which made it rather noisy.
Stayed 2 nights in Aug 2020

8/10 Good

Steven, Toowoomba

Traveled with partner
Liked: Cleanliness
Great location with fabulous views. Not as luxurious as the newer buildings but decor etc was still ok. Great value hotel.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was very spacious and was a great location with a beautiful view of the ocean. We'll be back again.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2020

2/10 Terrible

Steven

Disliked: Cleanliness, room comfort
My worst hotel experience ever (travel writer)
A nightmare...druggie trying to climb through my high rise window...bikies smashed in the neighbouring door and bashed a guy over drug money...blood in the corridor...didnnt let up until 4am. No AH on site management and reception staff told me this same couple had police called the night before as well. Neighbouring guests all had sleepless night. No sympathy from management on check out. Wont ever stay in Surfers again.
Stayed 2 nights in Aug 2020

8/10 Good

shane, brisbane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniant hotel close to everything , would stay here again
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Was great family place to stay and very convenient
Stayed 1 night in Aug 2020

10/10 Excellent

ralph, tamborine

Traveled with partner
Liked: Cleanliness, amenities
the position the view close to everything and the size of the unit. the price was unbeatable.
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Great location, amazing views! Was able to leave the car at the hotel and walk everywhere (for the most part).. Will definitely be back ☺️
Stayed 4 nights in Aug 2020

6/10 Okay

Johnowens, Brisbane

Liked: Cleanliness
Disliked: Amenities
This motel is old and basic but the fact it purports to be a world class facility it hides the fact it is not air conditioned . This time of year its not a huge issue . But modern travellers see ac as a ticket to play .
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Amenities
Nice , clean room with excellent views, excellent location,attention to details required, the TV remote was dirty, and had food and oil residue on it, Shower had very low pressure, shower screens need a good clean around edges
Stayed 2 nights in Aug 2020

6/10 Okay

EH, Brisbane

Traveled with partner
Great views and close to beach and shops. Room was clean but some power outlets didn’t work and some plumbing issues with the shower.
Stayed 2 nights in Aug 2020