1/5 - Terrible
I checked out earlier than I should because the service was terrible

Great Location
Reviewed on 2025/11/13

Left for a late breakfast and the room was made up before we got back. Fastest service I've ever had in a hotel. Loved, loved, loved the shower.
Reviewed on 2025/11/18

Always great to come back to the Lotte NY Palace for our annual Veterans Day weekend trip. We’ve stayed here for the last four years and will continue. The hotel is in a great location. The double beds seem larger than normal and are comfortable and the rooms are large. The service is always outstanding. ...
Reviewed on 2025/11/12

Staff were very friendly and helpful; room was really spacious and clean. Excellent location within 3 blocks of two big subway stations and theatres, clubs, and shopping precinct.
Reviewed on 2025/11/15

Nice roomy hotel. Could use hooks/rods in bathroom and hallway and more bedding.
Reviewed on 2025/11/11

For a Manhattan hotel size and price was amazing ! Full Kitchen ! Close to many things we enjoy!
Reviewed on 2025/11/8

New York’s infamous neon wonderland is hustle and bustle at its best, and an essential stop for all tourists.

Visit the dazzling theater district of one of the world’s most exciting cities. Enjoy the shopping, dining and street entertainment as well.

Offering blissful respite from Manhattan’s concrete jungle, this is the perfect spot to rest weary feet or enjoy a picnic.

Whether you’re performing here, watching your favorite sports team or entertainer or touring the venue, you’re in for an exciting event.

One of Manhattan’s most iconic developments, this hub of business and entertainment was considered a remarkable feat when it was completed in the late 1930s.

This symbol of freedom, democracy and hope is one of the most famous statues in the world.
I checked out earlier than I should because the service was terrible
Great neighborhood. Restaurants and movies nearby for entertainment. Light shopping too. Local food was pretty tasty.
Great location for NYC driving and transit.
Fresh Meadows and Queens feel frozen in the past.
It needs to have a 24-hour restaurant or cafe on premises.
The staff is friendly and helpful. The rooms are nice and they do a good job in cleaning. Dust is visible but tolerable, but they provide a good service overall.
