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"Great hotel, lots of things to do. Staff was friendly & helpful and near the gorgeous Smoky Mtns is one of the best things about this property!"

"Everywhere we went was great, close by and great service"

"Two-level parking garage and elevator, breakfast included, nice balcony and river view, fridge, microwave, big TV....VERY good rates! "

"Our whole trip was amazing. The staff was so friendly. Rooms were very clean, easy access to shopping and restaurants They have a trolley that's free that will take you to Pigeon forge. The only thing I had a complaint about was when buying alcohol at the bar. The tax they charge you for alcohol is like 22% which is outrageous. Would definitely go back and I highly recommend."

"My wife and I stayed here for our 50th wedding anniversary. We loved the property. So clean and orderly. We loved the large covered area with seating and fireplace at rear of hotel. We have decided to come back for Christmas vacation !"

"This was the perfect little getaway. We did not even have to leave the facilities if we didn’t want to they had everything and although we had our 20 month old granddaughter, she had a blast playing and hopping in the water and if we would’ve had a 15 year-old and anywhere in between they would’ve had a blast Much better than what we had expected. We highly recommend. "

"Beautiful historic hotel. Picture cannot do this palace justice. Friendly staff, clean, wonderful food, great location. Perfect for a date night. "

"The views are absolutely amazing that was worth the price. I feel like the room was worth half and the view was worth half. The hotel is still in very good condition they keep it as clean as they can but it is definitely starting to show it's where and will be in need of an update. I think the carpets the worst part they need the vinyl flooring. But everybody was nice like I said the cleaning crew does a great job it's just a well traveled older building but the view was absolutely spectacular. I would definitely stay here again!!"

"Great location "