柏克萊市中心Spa 飯店，旅行前必看！

「Check in quickly」

「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well. Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...

「Good」

「Very friendly reception and staffs. Comfortable bed in the room. The atmosphere when happy hour is excellent with good apple cider going with wine. I would love to stay here again when visiting San Francisco.」

「雖然提早離開不需要房務整理，可是最後一晚沒有房務整理，但不影響住宿體驗，櫃檯有主動給予餐點一些折扣還不錯。」

「old and expensive」

「飯店有不錯的景觀，可以直接看到金門大橋， 房間也乾淨整潔。 停車的地方離房間約走路3分鐘，路上幾乎沒有路燈非常黑， 所以晚上出門記得使用房間內準備的手電筒。 餐廳並不是之前在網路上查到的不優的 buffet， 而是變成是點餐式的，點了牛排還不錯。 」

「Fantastic stay made even better by the amazing customer service by Kelsey. Upon check in we were warmly welcomed, and she resolved our slightly complicated reservation with efficiency and a smile. Kelsey epitomizes the grace and elegance of the Fairmont! 」