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citizenM San Francisco Union Square

4.0 star property
Central hotel with a restaurant connected to a rail/subway station in San Francisco

Choose dates to view prices

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Business center
Lobby sitting area
Daily buffet breakfast (USD 22 per person)
Building design
In the heart of San Francisco, citizenM San Francisco Union Square offers a modern retreat. Enjoy a meal at canteenM, stay fit in the 24-hour gym, or get work done in the business center. With free WiFi and helpful multilingual staff, previous guests rave about this hotel's convenient location and delicious breakfast.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NT$4,537
NT$5,339 total
includes taxes & fees
Aug 28 - Aug 29

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(274 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Separate bedroom
Pillowtop bed
Rainfall showerhead
Private bathroom
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is NT$4,905
NT$7,204 total
includes taxes & fees
Aug 28 - Aug 29
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About the neighborhood

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 6 min walk - 0.6 km
  • Moscone Convention Center - 10 min walk - 0.8 km
  • Oracle Park - 2 min drive - 2.2 km
  • Pier 39 - 4 min drive - 3.3 km

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪King of Thai Noodle House - ‬2 min walk
  • ‪John's Grill - ‬1 min walk
  • ‪ONE65 Patisserie & Boutique - ‬2 min walk
  • ‪Bartlett Hall - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

citizenM San Francisco Union Square

Upscale hotel near Moscone Convention Center
Near Union Square and San Francisco Museum of Modern Art, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, coffee/tea in the lobby, and a TV in the lobby
  • A front-desk safe, multilingual staff, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 195 rooms include comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of 2025/8/26, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 2025/8/28 start from NT$4,537, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM San Francisco Union Square?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Union Square, this hotel is within a 5-minute walk of Westfield San Francisco Centre and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. Market St & 4th St Stop and Powell St & O'Farrell St Stop are within a 2-minute walk.

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citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1061 out of 1335 reviews
Rating 8 - Good. 202 out of 1335 reviews
Rating 6 - Okay. 43 out of 1335 reviews
Rating 4 - Poor. 16 out of 1335 reviews
Rating 2 - Terrible. 13 out of 1335 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graciela

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff, lovely breakfast, big bed and perfect pillows!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here and would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness
Trendy, great location, wonderful staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff. And the ease of checking in.
Stayed 3 nights in Aug 2025

10/10 Excellent

brandon marc

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, felt like a japanese mini boutique hotel. Great staff and very hip. Accommodated us well and let us hold our luggage there afterwards til our flight home
Stayed 2 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, cool, trendy rooms, perfect for 2 of us, staff were fantastic & the location was perfect for everything we wanted to do
Stayed 4 nights in Jul 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and eclectic property. European taste at a great price. Lots of places to eat and walk and enjoy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room & great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best experience I’ve ever head. I will definitely be coming back to stay again!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Probably my favorite hotel I’ve ever stayed at in San Francisco. Loved all the safety features super Duper clean and really a vibe.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but well equipped rooms. Good breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Great rooms and really well placed for site seeing in San Francisco.
Stayed 3 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay. Rooms are small but that is to be expected in downtown. The only issue I had was the mattress was VERY hard and firm.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly! Made our stay feel welcome. The view from the lobby, the room and the rooftop was beautiful. Would like to come back again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

ABIGAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at CitizenM. The vibe, aesthetic, the staff and breakfast buffet were all great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Daren

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Xiaomin

Liked: Cleanliness, staff & service, property conditions & facilities
Great design, management and friendly staff! We had a fantastic experience here!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gail Kurr

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Close to Moscone. Fun room
Stayed 4 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! It was my first time in SF and the location was perfect to getting to all the main sites. Staff at hotel was very kind and accommodating. Highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

REBECCA

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, very clean. Small room but had exactly what we needed for a short stay. Location is great. Close to all public transportation, super easy to get around.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameron

Liked: Amenities
Second stay here and a great stay again! Staff is super friendly; rooms are cozy and high tech; love the big windows in the rooms; and super easy location right in Union Square!
Stayed 3 nights in Jun 2025