Wyndham Hotels Disney Wilderness Preserve hotels

"Charged extra for room even tho we provided receipts and statement from bank proving it Front desk staff very arrogant "

" Everything was great."

"When we called to advise we needed an upgrade to our room, your staff was the most pleasant and professional to us. We were going to be charged an additional fee, but through a conversation it was deemed to be withdrawn. Though this may se to be minor, customer service like this is so important and we were made to feel valued. We often use Expedia and for this positive interaction, we will be continuing to do so with confidence. Vacation time is very exciting and having a pleasant experience as this, makes it even more rewarding. Thank you again. Have a wonderful day. We did ! "

"We are extremely disappointed with our stay. Upon being assigned our rooms, we opened the doors only to find that they were already occupied by other guests who were sleeping inside. This is completely unacceptable and reflects a serious failure in your management and room allocation process. We were then moved to different rooms that did not match what we had originally booked. However, given that it was already late at night, we had no other option but to accept them. This situation caused us significant discomfort and inconvenience, and it falls far below any reasonable standard of service."

"The resort was disappointing and the wait to check in was ridiculous. The staff was too busy playing and not attentive. It took 45 minutes to get a pizza from the restaurant and they forgot my order and had to remake it. The elevator was malfunctioning and a lot and there was on one for several guest. The room was stinky and it was damages on the floor and only like 3 towels. I will never stay there again."

"I would probably not stay at this property again. Pools were not heated and freezing cold, shower curtain in bathroom was old and ragged. Stains on the chairs in the room. TV was not working had to call for maintenance to fix it. The breakfast was very good."

"Great option for a Disney property. Rooms were recently updated, nice to be able to walk or take the boat to Epcot and Hollywood Studios. Many options for food."

"Booked this for my hunnys birthday, he loved everything about this resort."

"The breakfast restaurant opened at 8:30 on a Friday- which was kinda late if you’re leaving early for the parks. Also it was a credit to the account rather than an actual breakfast. It is in a restaurant- not a buffet or continental. "