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"The staff are wonderful "

"This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land."

"Lovely stay at Yufuin. There is a free pick-up and drop-off options available from JR Yufuin Station which is a must unless you want to walk up crazy hills to get to the property. The room we stayed had traditional tatami mats and plenty of space to lounge around before enjoying hot springs. This property allowed us to book a private bath free of charge, and also the public bath that is open til late which was convenient. There is also free Japanese kimono that you can wear during your stay. Many ryokans nowdays charge money to lend you kimono so it was nice that it was there free of charge. We booked Japanese kaiseki-dinner as extra, breakfast was included already into our booking. The food is absolutely divine at this property - Hats off to the chef! The dinner and breakfast was well-presented by attentive and courteous staff which made the stay very enjoyable. Thing to note of this property is that it is located in the mountains so there isn't much to do other than hot springs and a little walk around their courtyard. But it was perfect for us to have this quiet down-time during our travels. "

"Beautiful hotel with a roof top ozen. Rooms are beautifully decorated. Great accommodations. Staff extremely friendly and nice. Excellent location next to the Oita Train Station with many restaurants within walking distance. Highly recommend this hotel and will definitely stay here again while visiting Oita. "

"Kind staff. Good position. Reasonable price."

"We absolutely loved our stay here. The best part other than our awesome view was the shower! I loved the water pressure. The room was clean, the bed was comfortable. It was a 12 minute walk from Oita Station, and there was a Lawson around the corner. We also got free breakfast at the hotel and it was delicious. The room was spacious but the balcony was the star of the room. Would definitely stay here again."