"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
"Very convenient to station and Mt Hakodate
Nice view of harbour area.
At last, a comfortable bed, a rarity in Japanese hotels. It was really appreciated."
"Very convenient to station and Mt Hakodate
Nice view of harbour area.
At last, a comfortable bed, a rarity in Japanese hotels. It was really appreciated."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
If I could I would probably give this a 4.5. The staff was excellent, the room was large, clean and very comfortable. Parking was easy and it was in a good location.
We loved the personal soaking tub on our patio.
The only thing I would rate a bit lower would be the buffets. There was a lot of choices but for anyone that is picky or prefers a western style meal it’s going to be a bit challenging to eat. My wife and I had no issues but we always imagine traveling with friends...
If I could I would probably give this a 4.5. The staff was excellent, the room was large, clean and very comfortable. Parking was easy and it was in a good location.
We loved the personal soaking tub on our patio.
The only thing I would rate a bit lower would be the buffets. There was a lot of choices but for anyone that is picky or prefers a western style meal it’s going to be a bit challenging to eat. My wife and I had no issues but we always imagine traveling with friends...
The owner of the hotel is very friendly, speaks English, prepares food for your dinner and breakfast, and it is definitely worth your money.
Great location, close to the ski-resort
The owner of the hotel is very friendly, speaks English, prepares food for your dinner and breakfast, and it is definitely worth your money.
Great location, close to the ski-resort
Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Lovely onsen open long hours. A short walk (uphill) to the visitors center and base of the cable car up the mountain. Good food at the two onsite restaurants, though I far preferred the French restaurant to the Japanese style. Very laid back resort; pajamas provided and allowed to be worn throughout the resort including dinner. Self serve food and drinks in the lobby. There are some trails around the national park but not a lot to do outside at the resort itself.
Lovely onsen open long hours. A short walk (uphill) to the visitors center and base of the cable car up the mountain. Good food at the two onsite restaurants, though I far preferred the French restaurant to the Japanese style. Very laid back resort; pajamas provided and allowed to be worn throughout the resort including dinner. Self serve food and drinks in the lobby. There are some trails around the national park but not a lot to do outside at the resort itself.
Kevin
Reviewed October 27, 2026Reviewed October 27, 2026
I love this hotel, I’ve stayed in it 3 times now, it’s a little on the old side but the staff speaks really good English and was super helpful with suggestions and calling restaurants for me to make dinner reservations. And the location is absolutely perfect being on the main downtown strip and 2 blocks from susukino station. Will be staying a 4th time soon I hope!
I love this hotel, I’ve stayed in it 3 times now, it’s a little on the old side but the staff speaks really good English and was super helpful with suggestions and calling restaurants for me to make dinner reservations. And the location is absolutely perfect being on the main downtown strip and 2 blocks from susukino station. Will be staying a 4th time soon I hope!
Solo traveller from NYC (flew in from Taipei). Staff is extremely friendly. Helpful in English, Japanese, Chinese. Plenty of signs and notes in English to help you out with. Take a minute to read and observe everything! Great breakfast buffet to fuel you up before your day out on the slopes! Easy ski-in, ski-out, and also provides corresponding ski lockers to your hotel room. In case you need to check-out of your room first but leave in the afternoon/evening - there's a luggage storage area and...
Solo traveller from NYC (flew in from Taipei). Staff is extremely friendly. Helpful in English, Japanese, Chinese. Plenty of signs and notes in English to help you out with. Take a minute to read and observe everything! Great breakfast buffet to fuel you up before your day out on the slopes! Easy ski-in, ski-out, and also provides corresponding ski lockers to your hotel room. In case you need to check-out of your room first but leave in the afternoon/evening - there's a luggage storage area and...
Jimmy
Reviewed January 14, 2017Reviewed January 14, 2017
My fiance and I stayed here for 2 nights and had a very positive experience. The room was spacious and very quiet, also the room service food was well prepared and fresh, and served very warm. The staff were very helpful and friendly. The location is a bit inconvenient without a car I think (we had a hire car from "nikoniko" car for 5K/day from Sapporo (definitely the best way to get around IMHO, and not that much more expensive than a bus/ taxis - could even workout cheaper and we had...
My fiance and I stayed here for 2 nights and had a very positive experience. The room was spacious and very quiet, also the room service food was well prepared and fresh, and served very warm. The staff were very helpful and friendly. The location is a bit inconvenient without a car I think (we had a hire car from "nikoniko" car for 5K/day from Sapporo (definitely the best way to get around IMHO, and not that much more expensive than a bus/ taxis - could even workout cheaper and we had...