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"Old hotel but clean room. Conveniently located next to Shirahige waterfall. Half hour walk to blue pond. Hotel provides shuttle to and from Biei Station. "

"They gave us the worst possible room. It was a room with one flight of staircup, then one floor of stairs down with no elevators. When I noticed several empty rooms I asked if she could change the room and she said it will cost us extra 20,000 yens. We had two suitcases to carry up and then down and no help was offered. I expected a bit more for the price I paid. Meals were also just fine. The hot springs temperature is very hot. The open air bath was better. However when I visited in the morning I noticed holes in the wall. Unfortunately I would not recommend this location. If you already have a reservation, refuse any room from 121-130. They are the ones in the dungeon."

"I was disappointed with the quality and cleanliness of the room for the price. It was rather worn. Additionally the air conditioning was not strong and could not be adjusted with a thermostat. Probably the worst thing was that even though it was a non-smoking room there was a faint smell of stale smoke and part of the carpet had a very bad smell too."