「Hotel is well maintained. Very friendly and helpful staff. Love the relaxing environment and wide variety of food choices. Swimming pools and private beach at the hotel is a plus. Definitely worth going to the spa restaurant koral in the hotel.
Will stay in kempinski again next time when I visit Bali. 」
「Hotel is well maintained. Very friendly and helpful staff. Love the relaxing environment and wide variety of food choices. Swimming pools and private beach at the hotel is a plus. Definitely worth going to the spa restaurant koral in the hotel.
Will stay in kempinski again next time when I visit Bali. 」
「We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...
「We were completely shocked at the state of the room. We requested the best they had, yet there were dead bugs on the sheets, a blood stain on the bed! And toothbrush residue splattered all over the bathroom mirror. We took pictures and I let the staff (a woman who remained on her phone during the entire conversation) know. I showed her the issues and she simply nodded and nothing else. We quickly left and ran next door to the Rusa hotel and stayed there. I don't understand how Expedia partnered...
「We stayed 7 nights and it turned out to be our best family trip ever. All staff are friendly and eager to help. We're lucky to meet Dias who assisted us since check-in and took care of every detail to the end. Thanks for her hospitality and thoughtfulness.
There seemed to be some problem on the room keys and the entry light was flashing, yet all of these were solved immediately after we told the staff.
The facility is great yet the staff are even better. It's my smartest decision to choose...
「We stayed 7 nights and it turned out to be our best family trip ever. All staff are friendly and eager to help. We're lucky to meet Dias who assisted us since check-in and took care of every detail to the end. Thanks for her hospitality and thoughtfulness.
There seemed to be some problem on the room keys and the entry light was flashing, yet all of these were solved immediately after we told the staff.
The facility is great yet the staff are even better. It's my smartest decision to choose...