煤溪 (DEN) 附近飯店 | 熱門住宿限時優惠 起

「The one staff member we encountered at check-in was lovely. However, she was the only person on site with full capacity and there were maintenance issues that she was trying to work through such as broken ice machine. When we got back late in the evening, a guest was there to check in and the guest was locked out and hotel staff was nowhere to be found. In the morning we realized there was no smoke alarm in our room. Maintenance and amount of staff are a problem.」

「Great location. Kristina was amazing at the front desk. Great customer service.」

「很好」

「Everything was great, except for the toilet in my room, which took 5 minutes to stop refilling the water tank. The noise was disturbing. The front desk staff verified the issue around 2:00 am but couldn’t fix it, and no room change was available. I had to use the toilet three more times that early morning, which was particularly troublesome at night. Additionally, the coffee machine dispensed hairs when I tried to get hot water, making me concerned about using it for coffee. I reported these...

「Clean rooms and hotel. The entire staff was friendly.」

「Very clean and comfortable room. Great breakfast at no extra charge. Located near a lot of shopping stores and restaurants. A little over 1hr away from Rocky Mountain National Park. Great visit.」

「No comp breakfast.. Bummer」

「Was told when I arrived, that the system was down. So therefore could not be checked in for my stay. The receptionist said I could wait until around 6am to see if the system comes back up but no guarantee or I could try to find a similar hotel in the area.」

「Had an excellent stay at DoubleTree, nice people, clean environment, no complaints really. Only thing my son left his jacket in the lobby the day we arrived. I noticed it as we were checking out and asked did they happen to have it in the lost and found. I even drove 30 min back to the hotel to ask in person. The front desk told me no one turned it in. I counted this as a loss, when I arrived home in CA the next day, I get a call from their manager saying they found my son’s jacket and it’s...

「客房乾淨清潔，服務人員親切」

「Room was very clean and comfortable Shower had very low water pressure and towels had stains on them」

「The room door card is a magnetic card, which is difficult to operate, the air conditioning filter is very dirty, and there are many ants on the windowsill of the room.」

「房间的布局 舒适度 我喜欢 还有环境不错 服务员态度很好 房间没有怪味 还有小型厨房 很方便。不过要自己带厨具」

「Had a nice stay, especially for the price.」

「Old furniture and no outlets by the desk to work on my computer」

「The property overall was great」

「Pool is down for remodeling. The property is dated for sure, but clean and the staff was excellent」