布拉克霍克馬蹄飯店是否允許攜帶寵物？

可以，此住宿允許攜帶寵物 (最多共 1 隻)，每隻寵物的重量上限為 14 公斤。需支付每晚每間住宿 USD50 的費用。服務性動物免費。

布拉克霍克馬蹄飯店的住宿價格為何？

截至 2025 年 8 月 31 日，於 2025 年 9 月 1 日入住布拉克霍克馬蹄飯店，2 位成人 1 晚最低價為 NT$2,721 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

布拉克霍克馬蹄飯店的停車費用是？

此住宿提供免費自助停車和免費代客停車服務。

布拉克霍克馬蹄飯店的入住登記時間是？

入住登記開始時間：16:00；入住登記結束時間：22:00。提前入住需支付費用 (視客房供應情況而定)。

布拉克霍克馬蹄飯店的退房時間是？

退房時間是 11:00。延遲退房需加收相關費用，且需視供應情況而定。

布拉克霍克馬蹄飯店位於何處？

此飯店位於歷史文化區，距離黑鷹帝王賭場和美洲之星黑鷹賭場不到 10 分鐘腳程。吉爾平賭場和峽谷賭場也在 15 分鐘腳程內。

布拉克霍克馬蹄飯店評語、優惠和相片 2025

6/10 一般般

Ronald

情侶出遊

2025 年 8 月 30 日

喜歡：整潔度和員工素質

There was an industrial noice that cycled on and odd during our entire stay. It wasn’t loud but an anoiance.

於 2025 年 8 月住了 1 晚

6/10 一般般

Alexander

情侶出遊

2025 年 8 月 26 日

不喜歡：員工素質和設施服務

Parking spots are tight if you drive an suv. So be ready to have your car dinged. Staff is grumpy at the front desk. The cocktails are watered down and I question if there are even 900 slots. Bar tenders seem to ignore you unless your doing video poker at the bar.

於 2025 年 8 月住了 1 晚

10/10 有夠讚

luis

家庭旅遊

2025 年 8 月 26 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Great experience

於 2025 年 8 月住了 2 晚

2/10 很糟糕

Brittany，casper

團體旅遊, 家庭旅遊

2025 年 8 月 25 日

喜歡：整潔度和住宿環境和硬體

不喜歡：員工素質

I will not be staying here again. Unfortunately, this was a very disappointing experience. What many people may not know is that this property is affiliated with the Lady Luck Hotel. Due to overbooking at the Horseshoe, the staff decided—without any communication—to move our reservation to Lady Luck. We were not given the option to cancel or even informed of the change. When we arrived, they claimed we didn’t have a reservation at all. The only “record” of our booking was a sticky note instructing staff to place us at Lady Luck. We had to reload our luggage into the car and wait until 4 PM for a manager to arrive, who was just as rude and unhelpful as the rest of the staff. We specifically booked the Horseshoe to stay with the rest of our group, and this change completely disrupted our plans. There was no apology, no compensation, and no accountability—just a dismissive attitude. This experience could have been entirely different with a simple phone call or email. Instead, it felt like we were treated as an inconvenience. I won’t be returning..

於 2025 年 8 月住了 2 晚

8/10 不錯哦

Wendy，Leawood

家庭旅遊

2025 年 8 月 25 日

喜歡：整潔度和設施服務

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Judith

2025 年 8 月 25 日

喜歡：整潔度、員工素質和住宿環境和硬體

We had a good stay and they allowed our dog to stay.

於 2025 年 8 月住了 1 晚

10/10 有夠讚

Martha

情侶出遊

2025 年 8 月 24 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Really great place to stay

於 2025 年 8 月住了 2 晚

10/10 有夠讚

Collin

2025 年 8 月 23 日

喜歡：設施服務

Every nice staff and property

於 2025 年 6 月住了 1 晚

8/10 不錯哦

Brian

家庭旅遊

2025 年 8 月 19 日

喜歡：整潔度和設施服務

不喜歡：住宿環境和硬體

Very tight slot machines and they went up in cost to play since the last time we visited here a year or so ago. Both complimentary coffee machines on the game floor were not working so no morning coffee and the one in our room wasn’t working properly. Staff were a mixed bag of courteous and non courteous. Pizza in their grill was excellent! The room was clean and very nice!! Good ice machine on the floor. We overall enjoyed our stay, but felt that the slot machines were excessively greedy, and will not return because of that.

於 2025 年 8 月住了 1 晚

8/10 不錯哦

TERRY

情侶出遊

2025 年 8 月 18 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Nice room. Good location. Free self parking and plenty of spaces open. Fun casino. Lots of slots.

於 2025 年 8 月住了 2 晚

10/10 有夠讚

Nathan

團體旅遊

2025 年 8 月 17 日

喜歡：整潔度、員工素質和住宿環境和硬體

Front desk person was super nice

於 2025 年 8 月住了 1 晚

8/10 不錯哦

Harold

情侶出遊

2025 年 8 月 17 日

喜歡：員工素質

Ask for but never received maid service

於 2025 年 8 月住了 3 晚

10/10 有夠讚

miriam

2025 年 8 月 15 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Beautiful room, comfy bed, excellent stay

於 2025 年 8 月住了 1 晚

10/10 有夠讚

Mike

2025 年 8 月 15 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Fun place to stay

於 2025 年 8 月住了 1 晚

10/10 有夠讚

Donna

2025 年 8 月 13 日

喜歡：整潔度、員工素質和住宿環境和硬體

於 2025 年 7 月住了 3 晚

2/10 很糟糕

Regina

情侶出遊

2025 年 8 月 13 日

不喜歡：整潔度、員工素質和住宿環境和硬體

Stayed and the electricity didn't work and our toilet didn't work would not flush. Something was wrong with the inside of it. They dismissed it like ut wasn't nothing.the manager was rude and hateful like it was my problem.

於 2025 年 8 月住了 1 晚

10/10 有夠讚

Braden

情侶出遊

2025 年 8 月 11 日

喜歡：設施服務

Good

於 2025 年 8 月住了 1 晚

6/10 一般般

Adrienne

情侶出遊, 寵物同遊

2025 年 8 月 11 日

喜歡：整潔度和住宿環境和硬體

We booked with Expedia and it says pet fees are $50 and to call the hotel ahead to inform the hotel. No problem I called 3 times. First on Thursday the front desk clerk said we’ll note the account. Friday I called to ensure the note on the account and was transferred to reservations. Reservations was in communication with the hotel. According to the assistant manager emails were sent back and forth but no communication was sent to us. The disconnect is when we got to the hotel they placed us in a non pet room without informing us before hand they were doing this. Not even at check in. The issue is there is an additional fee for staying in a non pet room and no one told us this the 3 times I called. The surprise was at checkout. According to the assistant manager the additional fee was added on Friday evening before we arrived. Again no one informed us of this additional fee. We weren’t aware until we received the bill at checkout. The money is not the issue the issue is no one informed us we were being placed in a non pet room. We don’t know what a non pet rooms looks like so how were we supposed to know the difference. There were multiple opportunities for the hotel to inform us they were giving us a non pet room. The 3 times I called once Thursday, twice Friday, and upon check in on Saturday at approximately 4pm. Very disappointed with the lack of communication and sticking us with additional charges we didn’t consent to or were aware of. Hotel has updated the pet policy.

於 2025 年 8 月住了 1 晚

10/10 有夠讚

Frankie

情侶出遊

2025 年 8 月 10 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Very nice stay and had fun playing

於 2025 年 8 月住了 1 晚

8/10 不錯哦

william

2025 年 8 月 8 日

喜歡：整潔度、員工素質和住宿環境和硬體

Nice place

於 2025 年 8 月住了 1 晚

8/10 不錯哦

Debbie

家庭旅遊

2025 年 8 月 7 日

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Not enough luggage racks is my only complaint

於 2025 年 8 月住了 1 晚

2/10 很糟糕

Nicholas

2025 年 8 月 7 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

Shower hadn't been cleaned hair was sticking out of the drain. No cleaning service was provided and the front desk attendant was rude and unhelpful.

於 2025 年 8 月住了 3 晚

10/10 有夠讚

Jerrilyn，St George

團體旅遊

2025 年 8 月 7 日

喜歡：整潔度、員工素質和住宿環境和硬體

Internet was very slow

於 2025 年 8 月住了 2 晚

4/10 不太好

Andrea

團體旅遊

2025 年 8 月 6 日

不喜歡：設施服務

Much better experience at other casinos. Loe quality free beverages at gaming machines, poor check in experience for my first time, a fee for early check in when other hotels gave us upgrades on our first visit with no fee

於 2025 年 8 月住了 2 晚

6/10 一般般

Mark

2025 年 8 月 6 日

We were traveling as a group 4 rooms. My mom (who is elderly)was two rooms from the elevator. The elevator obviously has motor issues-because it sounds loud. She got three hours of sleep the first of three nights. When she went the next morning to ask to be moved. She was told to come back later in the day to see if it was possible. The Assistant Manager was not professional at all with her. We went back later and was told no to moving. She was not offered a discount or any compensation. My husband and I ended up trading rooms with her so she could get some rest. The rooms were very clean.

於 2025 年 8 月住了 3 晚

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布拉克霍克馬蹄飯店

Horseshoe Black Hawk

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