「When I arrived, I needed to change the first room booked for me by the hotel because there were a lot of dirty spots top of the comforter. Then they immediately arranged another room for me which was cleaner than the first room. I stayed here for 2 nights and I had a great time here!」
「After checking into the room, I discovered that one of the floor lamps wasn’t working. I immediately contacted the front desk and requested a room change. The staff refused, claiming no rooms were available and insisting that "a broken lamp wouldn’t affect my stay"—despite my observation of many vacant rooms.
Half of the towels provided by Super 8 were stained with dark, dirty marks. The sink faucet had extremely low water pressure, making it practically unusable, and the drain was clogged,...
「Although the location isn’t close to Time Square but it is very close to the subway and many other sightseeing destinations such as the Trump Tower, the Museum of Modern Art, the Central Park, St. Thomas Church, St. Patrick Cathedral and the Grand Central Terminal, etc. I will definitely recommend this hotel to anyone who not only want a comfortable sleep but also with a helpful and extra nice front desk service experience. 」
「We had a pleasant stay at this hotel. The location was convenient, the room was clean and the bed was comfortable, making our visit enjoyable. A great value for a 4-night stay in NYC!」
「Breakfast is charged. Generally, 4-star hotels provide free breakfast. It is very noisy at night. The disco music on the 15th floor is very loud and the sound insulation is not good」