1/5 - Terrible
Verified traveler
Will never come back to this property and if this is the kind of hotel that Holiday Inn is going to keep its flag on, I’m likely to not utilize this brand in the future

Nice clean hotel, room was comfortable. Good location to Times Square if that’s the area you’re looking for. Lifts were faulty on the last day and security had to manually pick and drop everyone off to there floors. Apart from that no issues
Reviewed on 2025/11/21

The staff was great, and the room was alright. The first room I was assigned to smelled like a sewer, and the second room was okay. Wall plugs definitely need to be updated. Other than that, it was great.
Reviewed on 2025/11/21

Everything was good!!! Location was great
Reviewed on 2025/11/23

Excellent service
Reviewed on 2025/11/21

Overall it’s pretty great! Perfect place to stay and explore NYC.
Reviewed on 2025/11/18

For a Manhattan hotel size and price was amazing ! Full Kitchen ! Close to many things we enjoy!
Reviewed on 2025/11/8
Will never come back to this property and if this is the kind of hotel that Holiday Inn is going to keep its flag on, I’m likely to not utilize this brand in the future
convenient, lovely amazing
Grew up here and impressed with all of the ongoing developments, improvements, and amenities that have popped up over the last decade. Proud of my hometown.
