「When I arrived, I needed to change the first room booked for me by the hotel because there were a lot of dirty spots top of the comforter. Then they immediately arranged another room for me which was cleaner than the first room. I stayed here for 2 nights and I had a great time here!」
「After checking into the room, I discovered that one of the floor lamps wasn’t working. I immediately contacted the front desk and requested a room change. The staff refused, claiming no rooms were available and insisting that "a broken lamp wouldn’t affect my stay"—despite my observation of many vacant rooms.
Half of the towels provided by Super 8 were stained with dark, dirty marks. The sink faucet had extremely low water pressure, making it practically unusable, and the drain was clogged,...
「Breakfast is charged. Generally, 4-star hotels provide free breakfast. It is very noisy at night. The disco music on the 15th floor is very loud and the sound insulation is not good」
「The location might be a bit off for those who should love to live in the busy area, but it is 5 min walk to the major line to go to main attraction. The location is quiet and cozy. The room is well designed for the use of the space and the hotel staff just amazingly friendly and helpful. 」
「The hotel is very well located, close to attractions and transportation. Nice, friendly staff. Thoughtful amenities. The room was comfortable though wish it could be a bit bigger. 」
"The location is great, right next to Times Square. The hotel is old, and the most uncomfortable thing is the air conditioning, which is too noisy and makes it impossible to sleep. I can only turn off the air conditioning and sleep in the heat."
