Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Property class: 4

Choose dates to view prices

Take advantage of a free breakfast buffet, a swim-up bar, and a poolside bar at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort. Treat yourself to a manicure/pedicure, a facial, or a deep-tissue massage at the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Fitness classes and Pilates classes are offered at the health club; Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a grocery/convenience store, a terrace, and designer stores on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • All inclusive
  • Free WiFi
The current price is NT$8,952
NT$10,955 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 16 of 16 rooms

STAR Class Producers Three Bedroom Suite

  • Garden view
  • 4187 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

STAR Class Directors Suite Two Bedroom

  • Garden view
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Producers Two Bedroom Suite Swim Out

  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

STAR Class Entourage Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite Swim Out

9.2 out of 10
Wonderful
(27 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom Swim Out

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite

8.2 out of 10
Very good
(80 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Entourage Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

STAR Class Junior Suite Swim Out

7.2 out of 10
Good
(12 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean View

8.2 out of 10
Very good
(15 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Located on a private beach, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is in Costa Mujeres Resort Strip, a neighborhood in Costa Mujeres. Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cancun Mall and Plaza Las Americas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Visit our Costa Mujeres travel guide
View more Resorts in Costa Mujeres
Map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

  • A beach with thatched umbrellas, palm trees, and lounge chairs.
    Mujeres Beach
    11 min drive - 6.9 km
  • An ancient stone structure with a staircase and a sign indicating no entry.
    El Meco Archaeological Site
    16 min drive - 11.8 km
  • Playa Mujeres Golf Club
    8 min drive - 4.8 km
  • Punta Sam Beach
    13 min drive - 9.3 km
  • El Niño Beach
    18 min drive - 14.0 km

Getting around

  • Cancun Intl. Airport (CUN)
    41 min drive

Restaurants

  • Isla Blanca
    5 min drive
  • Aromes
    8 min walk
  • Mar
    15 min walk
  • Mezcal
    5 min drive
  • Grand Caribe
    8 min walk

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

  • Property highlights
  • At Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort, you can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar. Indulge in a manicure/pedicure, a facial, and a deep-tissue massage at the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Fitness classes and Pilates classes are offered at the health club; Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a grocery/convenience store, a terrace, and designer stores on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • 4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
    • Luggage storage, tour/ticket assistance, and an elevator
    • Concierge services, coffee/tea in the lobby, and wedding services
    • A 24-hour front desk, multilingual staff, and a gift shop
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 648 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Rainfall showers, designer toiletries, and hair dryers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, balconies, and separate sitting areas

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on 2026/11/17 start from NT$8,952, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort doesn't offer parking.

What time is check-in at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to visit
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Tons of activities to keep the kids bus, food was good a restaurants and OK at buffet. Overall shape of resort is showing wear a tear for only being a few years old.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, the rooms are very clean and if you’re looking for a family oriented, the family part is great. If you’re an alcohol drinker beer, they only have Dos X Any shelves need to be star class to get The beach is great
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a family friendly all inclusive resort, Planet Hollywood did not disappoint.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Resort is quite big, wish I stayed more than 2 nights
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing the beach is the best because there is no seaweed and the food is really good I give this four star
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was friendly
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort, has everything you need for a great stay. Rooms and property are maintained well and have good activities for kids. Workers are very tip motivated…
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is an amazingly kid friendly property. Your entire family will find something to do and have fun.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and perks for being an Expedia member. We loved everything about the resort and the people. We would definitely return.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended stay , great service , staff was amazing and catered to the needs of guest
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
resort was lovely! so much to do and so many staff on at all times who are all incredibly friendly.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family friendly resort. Hospitality was great .
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent, with all staff members being friendly. The food was decent, and the lazy river pool was particularly amazing, where we spent the majority of our time. The beach was clean and the water was clear, except for some sargassum. All in all, it's a resort I'd happily visit again.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and kids friendly
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

The room and all the amenities were great
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and nice but there was construction next door so every morning at 6:00am there was construction noise.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great overall stay at Planet Hollywood Cancun! The resort was clean, everyone was friendly, and the drink selection was great. Our butler, Molly, was absolutely amazing and deserves special recognition for taking such good care of us. There were a few areas that could use improvement. At the Brazilian steakhouse, we would have liked more variety in the cuts of meat, more frequent service bringing them around, and better availability of the different options. The prices in the resort shops were also a bit high. Our biggest disappointment was the swim-out pool. The water was consistently so cold that we didn’t use it a single time during our stay. We were really looking forward to enjoying that feature, so it was disappointing to have it go unused. Heating the swim-out pools would make a huge difference. Overall, we enjoyed our time here, and the friendly staff—especially Molly—were a highlight. Improving the swim-out pool temperature would have made our stay even better!
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stars Kids Club was one place my son couldn’t stay away from! He loved it so much! They have activities everyday, every some during the evening!! The lazy river was our favorite.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed this resort. Our suite was nice and because it was family friendly my son also enjoyed this place.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a very family oriented resort. It's not for parties. Staff is helpful and the place is very clean!
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Clean rooms Many food options
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, place, beautiful beach and friendly staff. Our Expedia concierges were very friendly and helpful!
Stayed 7 nights in Mar 2026